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- Tasks: Support the sales team and ensure an exceptional customer experience in a dynamic role.
- Company: Highly respected business in Reigate with a modern office environment.
- Benefits: Competitive salary, hybrid working, 25 days holiday, and annual bonus.
- Why this job: Join a vibrant team and make a real impact while developing your career.
- Qualifications: Experience in sales support, strong communication skills, and a passion for customer service.
- Other info: Opportunities for professional development and a supportive team culture.
The predicted salary is between 30000 - 32000 £ per year.
Permanent | Full Time | Hybrid (3 days in office, 2 from home)
Location: Reigate
Salary: £30,000 - £32,000 plus excellent benefits and company bonus
We are working with a highly respected business in Reigate that is on the lookout for a proactive and organised Sales Support & Customer Service Administrator. Based in stunning modern offices and offering flexible hybrid working, this role gives you the chance to work at the centre of the action, supporting the sales team and ensuring an exceptional customer experience.
What You'll Be Doing:
This is a varied and rewarding role where no two days are the same. You will be a key part of the sales engine - keeping systems updated, managing order processing, preparing quotes, coordinating product information, and supporting customer service. You will also play a part in identifying new business opportunities and jumping in where needed to keep everything running smoothly.
Day-to-day, you'll:
- Manage and maintain CRM systems, ensuring customer records are accurate and up to date
- Process customer orders and assist with product samples, pricing, lead times, and forecasting
- Prepare quotes and follow up on enquiries to ensure timely and professional responses
- Collaborate with the wider team to identify and support new business opportunities
- Provide additional support to the Customer Service Executive during peak periods or absences
What We're Looking For:
- Previous experience in sales support or administrative roles
- Excellent written and verbal communication skills
- Able to manage multiple priorities with confidence and calm under pressure
- A genuine passion for delivering outstanding customer service
- Strong IT and CRM skills
Why you'll love working here:
- Competitive salary of £30,000 - £32,000
- Hybrid working model (3 days in the office, 2 from home)
- 25 days holiday plus bank holidays
- Company pension and private healthcare
- Annual bonus
- Free onsite parking
- Long-term progression, professional development, and a brilliant team culture
This is a fantastic opportunity to step into a varied and impactful role with a business that truly values its people. If you're ready to take the next step in your career, we'd love to hear from you.
Please note: We can only consider applications from candidates who have the right to work in the UK.
Sales Support/Customer Service Administrator in Reigate employer: Huntress - Crawley
Contact Detail:
Huntress - Crawley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support/Customer Service Administrator in Reigate
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Support/Customer Service Administrator role. You never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value customer service. Think of examples from your past experiences that showcase your skills in sales support and customer service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to show your interest in working with us directly.
We think you need these skills to ace Sales Support/Customer Service Administrator in Reigate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Sales Support/Customer Service Administrator role. Highlight your previous experience in sales support or admin roles, and don’t forget to showcase those excellent communication skills we’re after!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering outstanding customer service and how you can contribute to our team. Keep it professional but let your personality come through!
Showcase Your IT Skills: Since we’re looking for someone with strong IT and CRM skills, make sure to mention any relevant software you’ve used. If you’ve got experience managing CRM systems, give us the details – we want to know how you keep things organised!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get you into the process quickly. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at Huntress - Crawley
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with the key responsibilities like managing CRM systems and processing orders. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is a must for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you’ve handled customer queries or collaborated with a team to solve a problem. This will demonstrate your ability to deliver outstanding customer service.
✨Be Ready to Multitask
The job requires managing multiple priorities, so be prepared to discuss how you handle pressure and stay organised. You might want to share specific strategies or tools you use to keep track of tasks, especially during busy periods.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for professional development, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.