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- Tasks: Support Sales Managers and manage customer orders with precision and care.
- Company: Join a growing business in a modern, friendly office environment.
- Benefits: Enjoy 25 days holiday, enhanced pension, and hybrid working after training.
- Why this job: Be the first point of contact for customers and make a real impact.
- Qualifications: 3+ years in sales support or customer service with strong communication skills.
- Other info: Dynamic role with opportunities for growth in a fast-paced B2B setting.
The predicted salary is between 32000 - 34000 £ per year.
A growing business is seeking an organised and customer-focused Sales Support & Customer Service Executive to join its commercial team at their beautiful, modern and friendly office in Reigate. This role supports Sales Managers and manages customer orders from quote through to delivery, ensuring accuracy, clear communication and a high level of customer satisfaction.
Key responsibilities
- Supporting Sales Managers with quotations, pricing and administration
- Processing and verifying customer orders in line with agreed terms
- Acting as first point of contact for order and account queries
- Monitoring open orders and resolving issues with Supply Chain and Finance
- Maintaining accurate records in CRM and ERP systems
About you
- 3+ years' experience in sales support, customer service or order processing
- Comfortable working in a fast-paced, B2B environment
- Strong attention to detail and communication skills
- ERP system experience (Dynamics F&O or similar desirable)
Benefits
- 25 days holiday plus bank holidays
- Enhanced pension scheme
- Hybrid working after training period
- Hours: 9:00-5:00 with 1 hour lunch (35 hours per week)
- Free on-site parking
If this sounds like you, and you are proactive, customer focused with strong organisation and communication skills, we want to hear from you. Please apply today!
Sales Support / Customer Service in Reigate employer: Huntress - Crawley
Contact Detail:
Huntress - Crawley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support / Customer Service in Reigate
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Support & Customer Service role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value customer focus and organisation. Think of examples from your past experience that showcase your skills in sales support and customer service.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of interaction with customers and sales managers, being clear and concise is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from proactive candidates who are ready to jump into a hybrid working environment!
We think you need these skills to ace Sales Support / Customer Service in Reigate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales support and customer service experience, especially any relevant ERP system knowledge. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've supported sales teams or managed customer orders effectively. Let us know what makes you tick!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application showcases your ability to convey information clearly. Whether it's through your CV, cover letter, or any additional documents, clarity is key. We love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Huntress - Crawley
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with the key responsibilities like supporting Sales Managers and processing customer orders. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
With 3+ years in sales support or customer service, be ready to share specific examples from your past roles. Highlight situations where you resolved customer issues or improved processes. This will demonstrate your capability and how you can add value to their team.
✨Communicate Clearly
Since this role requires strong communication skills, practice articulating your thoughts clearly. During the interview, listen carefully to questions and respond thoughtfully. This will reflect your attention to detail and ability to communicate effectively with customers and colleagues.
✨Ask Smart Questions
Prepare a few insightful questions about the company culture, team dynamics, or the tools they use, like ERP systems. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
