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- Tasks: Support the sales team and ensure an exceptional customer experience in a dynamic role.
- Company: Respected business in Reigate with a modern office and flexible working.
- Benefits: Competitive salary, hybrid work, 25 days holiday, and annual bonus.
- Why this job: Join a vibrant team and make a real impact on customer satisfaction.
- Qualifications: Experience in sales support, strong communication skills, and IT proficiency.
- Other info: Great opportunities for professional development and career progression.
The predicted salary is between 30000 - 32000 £ per year.
Permanent Full Time Hybrid (3 days in office, 2 from home)
Location: Reigate
Salary: 30,000 - 32,000 plus excellent benefits and company bonus
We are working with a highly respected business in Reigate that is on the lookout for a proactive and organised Sales Support & Customer Service Administrator. Based in stunning modern offices and offering flexible hybrid working, this role gives you the chance to work at the centre of the action, supporting the sales team and ensuring an exceptional customer experience.
What You’ll Be Doing
This is a varied and rewarding role where no two days are the same. You’ll be a key part of the sales engine - keeping systems updated, managing order processing, preparing quotes, coordinating product information, and supporting customer service. You’ll also play a part in identifying new business opportunities and jumping in where needed to keep everything running smoothly.
Day-to-day, you’ll:
- Manage and maintain CRM systems, ensuring customer records are accurate and up to date
- Process customer orders and assist with product samples, pricing, lead times, and forecasting
- Prepare quotes and follow up on enquiries to ensure timely and professional responses
- Collaborate with the wider team to identify and support new business opportunities
- Provide additional support to the Customer Service Executive during peak periods or absences
What We’re Looking For
- Previous experience in sales support or administrative roles
- Excellent written and verbal communication skills
- Able to manage multiple priorities with confidence and calm under pressure
- A genuine passion for delivering outstanding customer service
- Strong IT and CRM skills
Why you’ll love working here
- Competitive salary of 30,000 - 32,000
- Hybrid working model (3 days in the office, 2 from home)
- 25 days holiday plus bank holidays
- Company pension and private healthcare
- Annual bonus
- Free onsite parking
- Long-term progression, professional development, and a brilliant team culture
This is a fantastic opportunity to step into a varied and impactful role with a business that truly values its people. If you’re ready to take the next step in your career, we’d love to hear from you.
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Sales Support/Customer Service Administrator in London employer: Huntress - Crawley
Contact Detail:
Huntress - Crawley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support/Customer Service Administrator in London
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent achievements. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about supporting the sales team and delivering excellent customer service, make sure you can articulate your thoughts clearly and confidently during the interview.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you've managed multiple priorities in the past. Use specific examples to demonstrate your ability to stay calm under pressure and keep everything running smoothly.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Support/Customer Service Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Support/Customer Service Administrator role. Highlight your previous experience in sales support or administrative roles, and don’t forget to showcase your excellent communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering outstanding customer service and how you can contribute to our team. Keep it concise but engaging – we want to see your personality!
Showcase Your IT Skills: Since strong IT and CRM skills are essential for this role, make sure to mention any relevant software or systems you’ve worked with. If you have experience managing CRM systems, let us know how you kept customer records accurate and up to date!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it shows you’re proactive – just what we’re looking for!
How to prepare for a job interview at Huntress - Crawley
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with sales support and customer service processes, as well as the specific tasks mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent written and verbal communication skills are key for this role, prepare examples of how you've successfully communicated with customers or team members in the past. Think about times when your communication made a difference in resolving an issue or improving a process.
✨Demonstrate Your Organisational Skills
This role requires managing multiple priorities, so be ready to discuss how you stay organised. Share specific tools or methods you use to keep track of tasks and deadlines, and provide examples of how you've handled busy periods in previous roles.
✨Emphasise Your Customer Service Passion
The company values outstanding customer service, so be prepared to talk about what that means to you. Share stories that highlight your commitment to delivering a great customer experience and how you've gone above and beyond to meet customer needs.