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For Companies At a Glance
- Tasks: Provide 1st and 2nd line IT support and troubleshoot technical issues.
- Company: A well-established organisation in Horley with a supportive team.
- Benefits: Competitive salary and excellent benefits package.
- Why this job: Join a dynamic team and enhance your IT skills while solving real problems.
- Qualifications: Previous IT support experience and a passion for problem-solving.
- Other info: Opportunity to work on ongoing IT projects and grow your career.
The predicted salary is between 30000 - 42000 £ per year.
A well-established organisation in Horley is seeking an IT & Systems Support Technician to provide 1st and 2nd line support. In this role, you will manage user accounts via Active Directory, troubleshoot technical issues, and assist with ongoing IT projects.
We are looking for someone with previous IT support experience who enjoys solving problems. Competitive salary and excellent benefits are offered.
IT & Systems Support Technician - 1st/2nd Line, Horley employer: Huntress - Crawley
Contact Detail:
Huntress - Crawley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT & Systems Support Technician - 1st/2nd Line, Horley
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an IT & Systems Support Technician role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky technical questions! Brush up on your troubleshooting skills and be ready to demonstrate your problem-solving abilities during interviews. We want to see how you tackle real-world issues.
✨Tip Number 3
Show off your passion for IT! When you get the chance, share your experiences with ongoing IT projects or any personal tech projects you've worked on. It’ll help us see your enthusiasm and commitment to the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT & Systems Support Technician - 1st/2nd Line, Horley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous IT support experience and any relevant skills. We want to see how you’ve tackled technical issues in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT support and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Problem-Solving Skills: In your application, mention specific instances where you’ve solved tricky tech problems. We’re all about finding solutions, so let us know how you’ve done this in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Huntress - Crawley
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Active Directory and common troubleshooting techniques. Be ready to discuss specific issues you've resolved in the past, as this will show your problem-solving skills.
✨Showcase Your Experience
Prepare examples from your previous IT support roles that highlight your ability to manage user accounts and resolve technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
Come prepared with questions about the ongoing IT projects mentioned in the job description. This shows your genuine interest in the role and helps you understand how you can contribute to the team.
✨Demonstrate Your Problem-Solving Mindset
During the interview, be ready to tackle hypothetical scenarios or technical problems they might present. Talk through your thought process and how you would approach finding a solution, as this reflects your analytical skills.
