Customer Service Coordinator

Customer Service Coordinator

Temporary 12 - 12 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Handle customer inquiries via calls, web chat, email, and social media.
  • Company: Join a diverse and inclusive team in Epsom.
  • Benefits: Earn £12.21 per hour with potential for permanent placement.
  • Why this job: Gain valuable experience in customer service while making a difference.
  • Qualifications: Some customer service experience is preferred.
  • Other info: Flexible hours and a supportive work environment await you!

The predicted salary is between 12 - 12 £ per hour.

Rate: £12.21 per hour.

Location: Epsom.

Hours: 37.5 hours per week, Monday to Friday.

Length of assignment: 12 weeks, with possible permanent offer after 12 weeks.

Start date: 9 February 2026.

Responsibilities:

  • Take inbound calls from members of the public regarding their membership, changing details and general enquiries.
  • Training on web chat, email and social media enquiries; ability to compose professional written text is essential.

Qualifications:

  • Some experience within a customer service environment, whether in another inbound call position, hospitality, or retail.

Please apply today!

Customer Service Coordinator employer: Huntress - Crawley

As a Customer Service Coordinator in Epsom, you will join a dynamic team that values inclusivity and professional growth. With a competitive hourly rate of £12.21 and the potential for permanent placement after 12 weeks, we offer a supportive work culture that encourages development through training in various communication channels. Our commitment to diversity ensures that every employee feels valued and empowered to contribute meaningfully to our mission.
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Contact Detail:

Huntress - Crawley Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Coordinator

✨Tip Number 1

Get to know the company! Research their values and culture so you can show how you fit in during interviews. This will help us stand out as a candidate who truly understands what they’re about.

✨Tip Number 2

Practice your communication skills! Since this role involves taking calls and responding to enquiries, we should rehearse common customer service scenarios. This way, we’ll be ready to impress with our professionalism.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They might share insights about the interview process or even refer us directly, which can give us a leg up!

✨Tip Number 4

Apply through our website! It’s the best way to ensure our application gets seen. Plus, we can tailor our application to highlight our relevant experience in customer service, making it easier for recruiters to see why we’re a great fit.

We think you need these skills to ace Customer Service Coordinator

Customer Service Experience
Inbound Call Handling
Written Communication Skills
Web Chat Proficiency
Email Communication Skills
Social Media Engagement
Problem-Solving Skills
Attention to Detail
Time Management
Interpersonal Skills
Adaptability
Professionalism

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.

Tailor Your Application: Make sure to customise your application for the Customer Service Coordinator role. Highlight your relevant experience in customer service and how it aligns with the responsibilities mentioned in the job description.

Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and ensure your key skills and experiences are highlighted effectively.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Huntress - Crawley

✨Know Your Customer Service Basics

Brush up on your customer service skills and be ready to discuss your previous experiences. Think about specific situations where you handled difficult customers or resolved issues effectively, as this will show your potential employer that you can handle the role.

✨Practice Professional Communication

Since you'll be dealing with various communication channels, practice writing clear and professional messages. You might even want to prepare a few examples of how you would respond to common customer queries via email or social media.

✨Familiarise Yourself with the Company

Do a bit of research on the company and its values. Understanding their approach to customer service will help you align your answers with what they’re looking for, making you a more attractive candidate.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or company culture. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.

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