Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle inbound calls and web chats while building strong customer relationships.
- Company: Dynamic recruitment agency in the heart of Epsom.
- Benefits: Earn £12.71 per hour with potential for permanent position after 12 weeks.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: Experience in customer service and excellent written communication skills.
- Other info: Opportunity for career growth in a vibrant work environment.
The predicted salary is between 25000 - 25000 £ per year.
A recruitment agency in the UK is seeking a Customer Service Advisor for a client in Epsom. The role involves taking inbound calls, managing web chat, and building rapport with customers.
Candidates should have experience in customer service, strong written skills, and a desire to foster trusting relationships.
The position offers an hourly rate of £12.71, working 37.5 hours per week for a 12-week duration with the possibility of a permanent offer thereafter.
Customer Service & Communications Coordinator employer: Huntress - Crawley
Contact Detail:
Huntress - Crawley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Communications Coordinator
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about building rapport with customers, try role-playing with a friend or family member. This will help you feel more confident when handling those inbound calls and web chats.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, it helps us keep track of your application and get you the support you need throughout the process.
We think you need these skills to ace Customer Service & Communications Coordinator
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've built rapport with customers in the past, so share specific examples that showcase your skills.
Nail the Written Communication: Since strong written skills are key for this role, take your time crafting your application. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Be Yourself: We’re looking for genuine people who can foster trusting relationships. Let your personality shine through in your application – it’s a great way to show us how you connect with others.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we receive all your details without any hiccups!
How to prepare for a job interview at Huntress - Crawley
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss your previous experiences and how you've handled challenging situations. This will show that you understand the importance of building rapport and trust with customers.
✨Practice Your Communication Skills
Since the role involves managing inbound calls and web chat, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and answering common interview questions.
✨Showcase Your Written Skills
Prepare to demonstrate your written communication skills. You could be asked to write a brief response to a hypothetical customer query during the interview. Make sure you can convey information clearly and professionally in writing.
✨Be Ready to Build Rapport
Think of examples where you've successfully built relationships with customers in the past. Be prepared to share these stories, as they will highlight your ability to foster trusting relationships, which is key for this role.