At a Glance
- Tasks: Support vulnerable debtors and manage sensitive communications with excellent customer service.
- Company: Join a supportive team in Waltham Abbey, dedicated to making a difference.
- Benefits: Competitive salary of £25k, Monday to Friday hours, and a friendly office environment.
- Other info: Opportunity for growth in a role that values attention to detail and teamwork.
- Why this job: Make a real impact while developing your administrative skills in a dynamic setting.
- Qualifications: Proficient in Microsoft Office with strong communication and organisational skills.
The predicted salary is between 13.73 - 13.73 £ per hour.
Our client is seeking an experienced Administrator to join the team on a permanent basis. This is a fully office based position, based in Waltham Abbey - Own transport is essential due to office location. Working hours/days are Monday-Friday, 35 hours per week. 9am-4:30pm (with a 30 minute lunch) or 9am-5pm (with a 1 hour lunch). Salary is £25k (£13.73 per hour).
Duties will include:
- Support the identification and administration of debtors who are in a vulnerable situation
- Coordinate confidential and delicate communications received into the business through email, agents and other correspondence
- Handle high priority and sensitive matters over the phone, ensuring excellent customer service
- Prepare & format documents, letters and reports
- Examine and capture evidence of medical and/or financial vulnerability
- Update the in-house system, following notifications of vulnerability
- Create payment arrangements on the database
- Conduct financial reviews and provide case status updates
- Ensure compliance with company policies & procedures
Candidate requirements:
- Proficiency in Microsoft Office, Word, and Excel
- Excellent verbal and written communication skills
- Ability to work under pressure and meet deadlines
- Use of a Case Management System or In-house tracking system would be an advantage
- Excellent organisation and attention to detail
Administrator in Waltham Abbey employer: Huntress Careers
Join a highly regarded professional services organisation in Leeds, where you will thrive in a supportive and collaborative work culture that values employee growth and development. With opportunities to work alongside experienced Solicitors in a specialist Housing Management and Property Litigation team, you will gain invaluable experience while enjoying competitive benefits, including a salary of £26,228 plus a billings-based bonus. This is an excellent opportunity for recent Law graduates looking to build a meaningful career in the legal sector.
