Temporary Customer Service Advisor
Haywards Heath - Must be a driver to get to this location
Temporary 2 months
Monday to Friday, 35 hours per week 8:30am to 4:30pm
Hybrid working, 2 days per week in the office
Β£15.63 per hour
A fantastic opportunity has arisen for an experienced Customer Service Advisor to join a reputable non-profit organisation on a temporary basis, starting at the end of October for 2 months.
The role is busy and people-focused and requires someone who enjoys speaking to customers, communicates with care and builds lasting relationships.
Key responsibilities:
- Acting as the first point of contact for customers by phone, email and letter
- Handling enquiries promptly, aiming to resolve queries first time
- Supporting people sensitively on emotive matters
- Making outbound calls to develop and retain customer relationships
About you:
- Solid customer service experience, preferably in a phone based/ contact centre role
- Excellent written and verbal communication skills
- Confident using IT systems and databases
- The empathy and sensitivity to handle emotional conversations
- Previous experience in charity or fundraising would be advantageous
- You must be a driver
If you are highly people focused and like talking to customers on the phone, you are a driver and are available to start a temp role at the end of October, please apply today for consideration!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Temporary Customer Service Advisor in Haywards Heath employer: Huntress Careers
Join a highly regarded professional services organisation in Leeds, where you will thrive in a supportive and collaborative work culture that values employee growth and development. With opportunities to work alongside experienced Solicitors in a specialist Housing Management and Property Litigation team, you will gain invaluable experience while enjoying competitive benefits, including a salary of Β£26,228 plus a billings-based bonus. This is an excellent opportunity for recent Law graduates looking to build a meaningful career in the legal sector.