At a Glance
- Tasks: Manage customer accounts and ensure timely collection of outstanding payments.
- Company: Join a busy finance team in a dynamic environment.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Other info: Diverse and inclusive workplace with a focus on equal opportunity.
- Why this job: Make a real impact by helping customers while achieving targets.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 30000 - 32000 £ per year.
We are looking for a proactive and detail-oriented Credit Controller to join our clients busy finance team. This is an excellent opportunity for someone with strong experience of collections who enjoys working in a fast-paced, target-driven environment. The successful candidate will be confident making outbound telephone calls, building rapport with customers, and negotiating positive payment outcomes.
Location: Wokingham
Salary: £30,000 - £32,000 per annum (depending on experience)
Key Responsibilities
- Manage a portfolio of customer accounts, ensuring timely collection of outstanding balances
- Contact customers by phone, email, and letter to recover overdue payments
- Negotiate payment arrangements and resolve account queries
- Monitor aged debt and take action to minimise credit risk and improve cash flow
- Maintain accurate customer records and update internal systems
- Escalate complex accounts where necessary
- Support cash allocation, account reconciliations, and other finance administration tasks
- Ensure compliance with company procedures and regulatory requirements
- Contribute to team targets and service standards
Skills & Experience
- Previous experience in Credit Control, Collections, Accounts Receivable, or a similar role
- Strong communication, negotiation, and customer service skills
- Ability to manage multiple accounts and prioritise workload effectively
- Good attention to detail and problem-solving skills
- Competent in Microsoft Office, particularly Excel
- Experience using finance systems or CRM platforms
- Comfortable working towards targets in a fast-paced environment
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Credit Controller in Wokingham employer: Huntress - Bracknell
Join a dynamic finance team in Wokingham as a Credit Controller, where your proactive approach and attention to detail will be valued. Our company fosters a supportive work culture that prioritises employee growth, offering training and development opportunities to enhance your skills. With competitive salaries and a commitment to diversity and inclusion, we provide an environment where you can thrive while making a meaningful impact on our financial success.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Wokingham
✨Tip Number 1
Get to know the company before your interview. Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be making outbound calls as a Credit Controller, try role-playing with a friend or family member. This will boost your confidence and help you nail those tricky negotiation scenarios.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and gives you a chance to find out if the company is the right fit for you. Think about what you want to know about their finance team and targets.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and experience. Plus, it helps us keep track of your application and get you in front of the right people faster.
We think you need these skills to ace Credit Controller in Wokingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in Credit Control and collections. Use keywords from the job description to show we’re on the same page and you’ve got what it takes!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share specific examples of how you've successfully managed accounts and negotiated payments. Let us see your personality and passion for the role!
Showcase Your Skills:Don’t forget to mention your communication and negotiation skills. We want to know how you build rapport with customers and tackle challenges head-on. Be confident in sharing your achievements!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Huntress - Bracknell
✨Know Your Numbers
Before the interview, brush up on your knowledge of credit control metrics and key performance indicators. Be ready to discuss how you've managed collections in the past, including specific figures that demonstrate your success in reducing aged debt.
✨Practice Your Pitch
Since you'll be making outbound calls, practice your communication skills. Role-play common scenarios with a friend or family member, focusing on how to build rapport and negotiate payment arrangements effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved complex account queries in previous roles. Highlight your attention to detail and how you approach problem-solving, as this will show your potential employer that you're proactive and capable.
✨Familiarise Yourself with Their Systems
Research the finance systems or CRM platforms mentioned in the job description. If possible, get a basic understanding of how they work so you can confidently discuss your experience and adaptability during the interview.
