Order Processor
£28,000 - £31,000
Central Bracknell with parking
Hybrid Working (3 days office/ 2 from home)
37.5 hour working week
We are looking for an experienced Order Processor to join a busy team in central Bracknell. You will be responsible for processing customer orders, keeping information up to date and working with customers, colleagues and external suppliers to make sure orders are delivered correctly and on time.
This is a varied role that would suit someone who is organised, accurate and enjoys working in a fast-paced environment. You will need to be confident dealing with queries, managing changing priorities and seeing things through to resolution.
The role is based in central Bracknell, with three days in the office and two days working from home once trained. Parking is available, and the client offers an excellent enhanced benefits package, which we can share at registration stage.
Key Responsibilities
Processing customer orders accurately, checking product details, quantities, pricing and delivery requirements
Updating orders when quantities, prices or delivery dates change
Keeping customers and colleagues informed about outstanding orders and delivery dates
Working with internal teams and external warehouse partners to make sure orders are picked, packed and delivered on time
Checking stock availability and making sure orders are processed in line with requirements
Dealing with order queries and delivery issues, investigating discrepancies and following them through to resolution
Keeping order records, reports and paperwork accurate and up to date
Working closely with colleagues across sales, operations, finance and stock management
Providing cover for colleagues when needed and helping to keep things running smoothly
Looking for ways to improve processes and make day-to-day tasks more efficient
Skills & Experience
Previous order processing or order entry experience is essential
Strong attention to detail, particularly when checking order information and pricing
Good communication skills and confidence dealing with customers and colleagues
Good working knowledge of Microsoft Excel and Outlook
Well organised, reliable and able to manage a busy workload
A practical, proactive approach to resolving problems
A team player who is happy to use their initiative and get involved where needed
Experience using order management sy...
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