Monitoring Centre Business Support Officer
Monitoring Centre Business Support Officer

Monitoring Centre Business Support Officer

London Part-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide administrative support for a 24/7 Monitoring Centre ensuring public safety.
  • Company: Join Huntingdonshire District Council, dedicated to high-quality community services and innovative solutions.
  • Benefits: Enjoy flexible working hours, a supportive environment, and a commitment to diversity and inclusion.
  • Why this job: Make a real impact on community safety while working in a collaborative and respectful culture.
  • Qualifications: No specific qualifications required; just a passion for helping others and a willingness to learn.
  • Other info: This is a rolling application process, so apply early to secure your chance!

The predicted salary is between 24000 - 36000 Β£ per year.

Hours: 25 Hours Weekly

Location: Huntingdon (Eastfield House)

Contract Type: Permanent part time

Closing Date: 30 June 2025 09:00

Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people. Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making.

At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.

This role is to provide direct administrative support to the shared service between Huntingdonshire and Cambridge City Councils of their busy 24/7 Monitoring Centre based in Huntingdon. The service provides public safety CCTV monitoring and out-of-hours (OOH) emergency call handling, working closely with our local police partners and other agencies to assist and help make the area safer for our residents, visitors, and local businesses.

An offer of employment is conditional upon having the right to work in the UK. Huntingdonshire District Council does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role. However, this is a rolling campaign and we will be reviewing applications on an ongoing basis and will close the advert early should we receive suitable applications, so please don’t delay in applying! Please note that the official closing date is as above, and will be the correct date. Some third-party websites may have different dates. Please refer to the HDC website for the official closing date to ensure you do not miss out on applying.

As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity and are supportive employers, enabling our staff to work in an environment that produces high standards of work in an employee-led environment. Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work-life balance.

Monitoring Centre Business Support Officer employer: Huntingdonshire District Council

Huntingdonshire District Council is an exceptional employer dedicated to fostering a supportive and inclusive work environment. With a strong commitment to employee growth, we offer flexible working arrangements and a culture that values diversity and collaboration, ensuring that our staff can thrive while making a meaningful impact in the community. Located in the picturesque Huntingdon area, our team plays a vital role in enhancing public safety and community well-being, making this an ideal place for those seeking a rewarding career.
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Contact Detail:

Huntingdonshire District Council Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Monitoring Centre Business Support Officer

✨Tip Number 1

Familiarise yourself with the icare values of Huntingdonshire District Council. Demonstrating how you embody these values in your interactions and during any interviews will show that you're a great fit for their team.

✨Tip Number 2

Research the role of a Monitoring Centre Business Support Officer and understand the key responsibilities involved, such as public safety and emergency call handling. This knowledge will help you articulate your understanding of the position during discussions.

✨Tip Number 3

Network with current or former employees of Huntingdonshire District Council, especially those in similar roles. They can provide valuable insights into the work culture and expectations, which can be beneficial for your application.

✨Tip Number 4

Prepare to discuss your experience in administrative support and any relevant skills you have, such as teamwork and communication. Highlighting these during your interview will demonstrate your capability to contribute effectively to the Monitoring Centre.

We think you need these skills to ace Monitoring Centre Business Support Officer

Administrative Skills
Customer Service Skills
Communication Skills
Attention to Detail
Problem-Solving Skills
Teamwork and Collaboration
Time Management
Data Entry and Management
Knowledge of CCTV Systems
Emergency Call Handling
Ability to Work Under Pressure
Adaptability
Understanding of Health and Safety Regulations
IT Proficiency

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Monitoring Centre Business Support Officer position. Tailor your application to highlight how your skills and experiences align with these needs.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative support roles or experience in a similar environment. Mention specific examples where you demonstrated the icare values: Inspiring, Collaborative, Accountable, Respectful, and Enterprising.

Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about working for Huntingdonshire District Council. Make sure to connect your personal values with their commitment to equality, diversity, and inclusion.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Huntingdonshire District Council

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Monitoring Centre Business Support Officer. Familiarise yourself with the key tasks, such as administrative support and emergency call handling, so you can discuss how your skills align with these requirements.

✨Emphasise Your Values

Huntingdonshire District Council values candidates who embody their 'icare' values: Inspiring, Collaborative, Accountable, Respectful, and Enterprising. Prepare examples from your past experiences that demonstrate how you exemplify these values in your work.

✨Show Your Commitment to Community Safety

Since the role involves public safety and working closely with local police, be ready to discuss your understanding of community safety issues. Share any relevant experiences or insights that show your commitment to making the area safer for residents and businesses.

✨Prepare Questions

Interviews are a two-way street, so prepare thoughtful questions about the role, team dynamics, and the council's approach to diversity and inclusion. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Monitoring Centre Business Support Officer
Huntingdonshire District Council
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