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For Companies At a Glance
- Tasks: Drive digital innovation and improve services across three councils with cutting-edge technology.
- Company: Join a collaborative team at 3C ICT, supporting local councils in optimising their IT systems.
- Benefits: Competitive salary, professional development, and the chance to make a real impact in your community.
- Why this job: Be part of a transformative journey, shaping the future of digital services for local residents.
- Qualifications: Experience in ICT roles, strong communication skills, and a passion for customer-centric service.
- Other info: Exciting opportunities for growth and collaboration in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
3C ICT is a shared service between Cambridge City Council, Huntingdonshire District Council and South Cambridgeshire District Council. The shared service was established in April 2016 and provides Operational ICT and Digital Advisory Services to the three councils. Our team of circa 80 staff provide a range of services within four service towers: Change and Finance, Operational ICT and Application/Digital Development, Customer Experience and Support, and Enterprise Architecture and Information Assurance.
Our vision is to help the three Partner Councils standardise, automate, integrate, and optimise their IT systems to maximise their investment in digital technologies, whilst ensuring safe, resilient and performant services. Ultimately, our work improves outcomes for local residents and businesses, giving our staff the opportunity to feel that they are contributing to the local area in a positive way and supporting those most in need through difficult times.
As part of a recent restructure and a desire to improve Digital Advisory services to the Partner Councils, a new role has been introduced within the 3C ICT Service. We want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.
The Partner Councils are ambitious and want to utilise technology more effectively to improve services, achieve efficiencies, and prepare for Local Government Reorganisation (LGR). This is an exciting time to join 3C ICT Services, as we build upon a year of service improvements and ensure we have the capacity and capability to drive the service forward to meet Partner Council needs.
This role will be part of our ongoing service improvement journey, contributing to the redesign of our services and shaping how we deliver in the future. The role of the ICT Digital Business Partner will be to foster a culture of innovation and curiosity across Partner Councils, focusing on digitalisation and data-led decision-making through professional advice.
It is envisioned that each ICT Digital Business Partner will be aligned to the same service areas across the three Partner Councils, to encourage collaboration and shared ‘best practice’. However, the role will focus on horizon scanning across the Local Government landscape and vendors to challenge the way things are currently done.
Reporting directly to the Chief Digital Information Officer (CDIO), the role will also act as an ambassador for the ICT/Digital service within the partner councils, advising on approach and assisting with any escalations or service delivery issues.
About you
You will be an ICT professional who is conversant with a wide range of technology approaches, has a good technical understanding of Operational IT and IT Service Management, and has worked previously in IT-focused, customer-centric roles. You will be comfortable discussing technology with a wide range of stakeholders, with varying levels of understanding and be able to adapt advice to their circumstances.
This is a highly visible role, and you will need to negotiate and influence across three organisations, building their trust and confidence in the advice you give, turning recommendations and assurances into actions and tangible benefits. Awareness of the IT landscape will be essential, with a good understanding of the M365 suite and its capabilities, information assurance, infrastructure and change delivery.
Additional skills in adopting the more advanced features of M365 and Copilot for M365 will be advantageous, as will experience in supporting training and/or change adoption. Self-motivated and confident, you will be comfortable adapting to your customers' needs, working alongside ICT colleagues to contribute to Continual Service Improvement initiatives, and driving a customer-centric approach to IT service delivery.
An offer of employment is conditional upon having the right to work in the UK. HDC does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.
ICT Digital Business Partner in Huntingdon employer: Huntingdonshire District Council
Contact Detail:
Huntingdonshire District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Digital Business Partner in Huntingdon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local meetups, webinars, or even just grab a coffee with someone who works in ICT. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, don’t hold back on sharing your experiences and successes. Use specific examples of how you've improved processes or driven digital transformation in previous roles.
✨Tip Number 3
Be proactive! If you see a role that excites you, apply through our website and follow up with a friendly email. Let them know you’re keen and why you’d be a great fit for the ICT Digital Business Partner position.
✨Tip Number 4
Prepare for interviews by researching the councils and their current ICT initiatives. Tailor your answers to show how your skills align with their goals, especially around digitalisation and customer-centric service delivery. It’ll make you stand out!
We think you need these skills to ace ICT Digital Business Partner in Huntingdon
Some tips for your application 🫡
Show Your Passion for Digital Innovation: When writing your application, let us see your enthusiasm for digitalisation and how it can improve services. Share examples of how you've fostered innovation in previous roles or projects, as this aligns perfectly with our vision.
Tailor Your Application to Us: Make sure to customise your application to reflect the values we hold dear at 3C ICT. Highlight your collaborative spirit and how you embody our icare values—Inspiring, Collaborative, Accountable, Respectful, and Enterprising.
Be Clear and Concise: We appreciate straightforward communication! Keep your application clear and to the point, focusing on your relevant experience and skills. This will help us quickly see how you can contribute to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Huntingdonshire District Council
✨Know Your Stuff
Make sure you brush up on your knowledge of the M365 suite and its capabilities. Be ready to discuss how you've used technology in previous roles to improve services or drive efficiencies, as this will show your understanding of the ICT landscape.
✨Embrace the Values
Familiarise yourself with the icare values: Inspiring, Collaborative, Accountable, Respectful, and Enterprising. Think of examples from your past experiences that demonstrate these values in action, as they are key to the culture at 3C ICT.
✨Prepare for Stakeholder Engagement
Since you'll be working with a variety of stakeholders, practice explaining complex technical concepts in simple terms. Prepare scenarios where you've successfully influenced or negotiated with different audiences to build trust and confidence.
✨Show Your Curiosity
Demonstrate your passion for innovation and digitalisation by discussing recent trends in the Local Government landscape. Bring ideas on how you could challenge the status quo and contribute to service improvements, showing that you're proactive and forward-thinking.
