At a Glance
- Tasks: Administer council tax accounts and assist residents and businesses with enquiries.
- Company: Huntingdonshire District Council, dedicated to delivering high-quality services.
- Benefits: Hybrid working model, competitive salary, and supportive team environment.
- Other info: Fast-paced environment with opportunities for personal growth.
- Why this job: Join a dynamic team and make a difference in your community.
- Qualifications: Excellent customer service skills and attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
Huntingdonshire District Council is seeking a Council Tax Billing and Support Officer to join our busy Revenues and Benefits team. You will administer accounts and assist with enquiries from residents and businesses.
The ideal candidate will possess excellent customer service skills, attention to detail, and the ability to work under pressure. This role supports the team in delivering high-quality services across the district and offers a hybrid working model.
Hybrid: Council Tax Billing & Support Specialist in Huntingdon employer: Huntingdonshire District Council
Huntingdonshire District Council is an excellent employer that values its employees by offering a supportive work culture and a hybrid working model, allowing for a healthy work-life balance. With a focus on professional development, employees have access to growth opportunities within the Revenues and Benefits team, ensuring they can enhance their skills while contributing to the delivery of high-quality services to the community.
Contact Details:
Huntingdonshire District Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid: Council Tax Billing & Support Specialist in Huntingdon
✨Tip Number 1
Make sure to research Huntingdonshire District Council and their values. Understanding their mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role involves assisting residents and businesses, think of scenarios where you can demonstrate your ability to handle enquiries effectively and with a friendly attitude.
✨Tip Number 3
Prepare for the pressure! This job requires attention to detail and the ability to work under pressure. Think of examples from your past experiences where you've successfully managed tight deadlines or complex tasks.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application come through directly, so make sure you take that step. It shows initiative and makes it easier for us to connect with you.
We think you need these skills to ace Hybrid: Council Tax Billing & Support Specialist in Huntingdon
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've handled enquiries and supported clients in the past, as this role is all about helping residents and businesses.
Attention to Detail is Key:When filling out your application, pay close attention to detail. We’re looking for someone who can manage accounts accurately, so make sure your application is free from errors and clearly demonstrates your ability to handle data.
Keep It Professional Yet Friendly:While we love a friendly tone, remember to keep your application professional. Use clear language and structure your responses well, showing us that you can communicate effectively under pressure.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Huntingdonshire District Council
✨Know Your Stuff
Make sure you understand the ins and outs of council tax billing and support. Brush up on relevant legislation and processes, as well as common queries residents might have. This will show that you're not just interested in the role but also knowledgeable about it.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or resolved complaints. This is crucial for a role that involves assisting residents and businesses.
✨Demonstrate Attention to Detail
Since this role requires a keen eye for detail, be ready to discuss how you ensure accuracy in your work. You could mention specific tools or methods you use to double-check your work, especially when dealing with financial information.
✨Be Ready for Pressure
Working under pressure is part of the job, so think of scenarios where you've successfully managed tight deadlines or high workloads. Share how you prioritise tasks and maintain quality service even when things get hectic.
