Recovery Officer in Hartford

Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people. Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making. At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.

We are looking for a Recovery Officer to work in our busy Recovery team, dealing with the collection, management and recovery of Council Tax and business rates.

• Provide excellent customer service to answer and deal with face-to-face enquiries from customers, as well as responding to telephone and written enquiries.
• Be a committed team player who can work on their own initiative to complete tasks and achieve targets.
• Work under pressure to tight deadlines.
• Deal with customer accounts.

• An offer of employment is conditional upon having the right to work in the UK. HDC does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.
• Has experience of dealing with customer accounts.

Does this sound like the opportunity for you? If so, we’d love to hear from you. You can apply by submitting your CV, along with a covering letter outlining your suitability for the role, to recruitment@huntingdonshire.gov.uk. The closing date is 9am on 20 February 2026 and interviews will be held the week commencing 2 March 2026 at our offices in Huntingdon. However, we’ll be reviewing applications on an ongoing basis and will close the advert early should we receive suitable applications, so please don’t delay in applying!

For many of our roles, our hybrid work model enables employees to work remotely while allowing for in-office collaboration opportunities across the district, with an expectation of being in the office at least two days a week. Some positions may require a more consistent presence in the office due to the nature of the work.

Should you have any additional questions regarding submitting an application, please contact the Recruitment team. The official closing date is as above and will be the correct date. Some third-party websites may have different dates; please refer to the HDC website for the official closing date to ensure you do not miss out on applying.

As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity and are supportive employers, enabling our staff to work in an environment that produces high standards of work in an employee-led environment.

Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work-life balance.