At a Glance
- Tasks: Build strong relationships with customers and provide top-notch support.
- Company: Established company with a friendly and supportive team culture.
- Benefits: Competitive salary, pension scheme, casual dress, and free onsite parking.
- Other info: Enjoy regular staff socials and long-term career progression opportunities.
- Why this job: Join a growing business and make a real impact on customer experiences.
- Qualifications: Confident communicator with customer service or sales support experience.
The predicted salary is between 27000 - 27000 € per year.
Hunters’ client, a long-established company, is seeking a confident Customer Success Executive to join their friendly team.
Customer Success Executive – The Role
- Build strong relationships with existing customers and become a trusted point of contact
- Handle inbound enquiries via phone and email, delivering a professional and responsive service
- Support customers with product recommendations and technical queries
- Follow up quotations, customer orders, and ongoing enquiries
- Work closely with suppliers and internal teams to ensure excellent service delivery
Customer Success Executive – The Fit
- Confident communicator with excellent phone and email manner
- Strong organisational skills and attention to detail
- Enjoys building rapport and delivering excellent customer experiences
- Positive, proactive approach with good problem-solving ability
- Previous customer service, account management, or sales support experience desirable
What’s on Offer
- Monday to Friday working hours
- Pension scheme
- Full product and industry training
- Casual dress and free onsite parking
- Friendly and supportive team culture
- Regular staff socials and team events
- Long-term progression opportunities within a growing business
This role is ideal for someone who enjoys working closely with customers, learning technical products, and becoming a key part of a supportive and growing commercial team.
Customer Success Executive employer: Hunters Recruitment & Training Ltd
Join a long-established company in Lancing as a Customer Success Executive, where you'll thrive in a friendly and supportive team culture. Enjoy benefits such as a pension scheme, full product training, and regular team events, all while having the opportunity for long-term career progression in a growing business. This role is perfect for those who are passionate about delivering excellent customer experiences and building strong relationships.
Contact Detail:
Hunters Recruitment & Training Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Success Executive
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Knowing their offerings inside out will help you answer questions confidently and show your genuine interest.
✨Tip Number 3
Practice your communication skills! Since this role is all about building relationships, being able to articulate your thoughts clearly and positively will set you apart.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Success Executive
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Experience:Make sure to highlight your relevant experience in customer service or account management. We’re looking for someone who can build strong relationships, so share specific examples of how you've done this in the past.
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Customer Success Executive role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Hunters Recruitment & Training Ltd
✨Know Your Stuff
Before the interview, make sure you understand the company's products and services. Familiarise yourself with their customer success strategies and think about how you can contribute to building strong relationships with customers.
✨Show Off Your Communication Skills
As a Customer Success Executive, you'll need to communicate effectively. Practice answering common interview questions clearly and confidently. Use examples from your past experiences to demonstrate your excellent phone and email manner.
✨Be Proactive in Problem-Solving
Prepare to discuss how you've tackled challenges in previous roles. Think of specific instances where you provided solutions or improved customer experiences. This will show your positive, proactive approach to problem-solving.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, growth opportunities, and how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
