- £30,000-£34,000 DOE
- Supportive Company
- Great Benefits
IT Support Technician
Aldershot | £30,000–£34,000 DOE
Full-time, permanent | Monday–Friday | Office-based
Are you ready for your next challenge?
Hunters' client is recruiting an IT Support Technician to provide first and second line support to business customers.
This customer-facing role would suit someone with previous IT support experience who is confident on the phone, enjoys helping people and aims to resolve technical issues at first contact.
IT Support Technician – The Role
- Handle incoming calls and tickets, providing support across Microsoft 365, Windows, devices, networks and cloud services.
- Administer Microsoft 365 users, mailboxes, passwords and multi-factor authentication.
- Troubleshoot everyday Outlook, Teams, OneDrive, SharePoint and Windows issues.
- Maintain accurate ticket records, elevate when required and keep customers informed.
- Assist with customer onboarding, liaise with third-party suppliers and occasionally visit customer sites.
IT Support Technician – The Fit
- Previous experience in an IT support or service desk role, troubleshooting everyday issues for business users.
- Confident, friendly communication skills over the phone and face-to-face.
- Good attention to detail, accurate documentation and the ability to manage competing priorities calmly.
- A genuine interest in technology and a full UK driving licence for customer site visits.
- MSP or MSSP experience, Microsoft 365 familiarity, basic networking knowledge, onboarding experience or relevant IT certifications would be advantageous.
IT Support Technician – The Benefits
- £30,000–£34,000 depending on experience, with up to £38,000 for candidates with strong MSP experience.
- A supportive team with scope to develop skills across Microsoft 365, cyber security, endpoint management and AI-related services.
- Company pension and private medical insurance.
- Free on-site parking.
- Occasional flexibility to work from home when needed.
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IT Support Technician in Aldershot employer: Hunters Recruitment & Training Ltd
Join a dynamic team in Littlehampton as a Night Production Quality Controller, where your attention to detail and commitment to quality will be highly valued. We offer a supportive work culture with comprehensive training opportunities, ensuring you can grow your skills while contributing to our high standards of production. Enjoy the benefits of a competitive salary and the potential for permanent employment after just 12 weeks, making this an excellent opportunity for those seeking meaningful and rewarding work.
Contact Details:
Hunters Recruitment & Training Ltd Recruitment Team
