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For Companies At a Glance
- Tasks: Provide technical support and assist customers with product queries.
- Company: Leading tech company specialising in advanced measurement and automation systems.
- Benefits: Competitive salary, private health, pension scheme, and generous holiday allowance.
- Why this job: Join a respected company with strong career prospects and a supportive culture.
- Qualifications: Technical qualification or hands-on experience in electronics/computers required.
- Other info: Enjoy half-day Fridays and a dynamic work environment.
The predicted salary is between 28000 - 32000 £ per year.
Engineering Support Technician
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Brighton – £28,000-£32,000 + Benefits – 4.5 days Mon-Thu 8:30-17:00, Fri 8:30-12:30
Hunters\’ valued and cutting-edge technology client, a leading provider of advanced computer-based measurement and automation systems, is seeking an Engineering Support Technician to join their technical team.
Engineering Support Technician The Role:
Provide first-line technical support for sales and configuration teams
Assist customers with product and application queries, pre- and post-sales
Manage product returns, repairs, and technical issues in line with ISO standards
Support product testing, compliance checks, and documentation approvals
Deliver training and technical support to internal teams
Help drive continuous improvement and Lean processes Engineering Support Technician About You:
Relevant technical qualification or hands-on experience in electronics/computers
Background in technical support and customer service
Strong problem-solving and organisational skills
Excellent communication skills and attention to detail
Self-motivated, proactive, and able to work under pressure Engineering Support Technician What\’s on Offer:
£28,000-£32,000 basic salary
Private health and dental (after qualifying period)
Non-contributory pension scheme
Death in service benefit
25 days holiday + bank holidays
Half-day Fridays This is a fantastic opportunity to join a long-established, respected engineering company with strong career prospects and a supportive culture
Engineering Support Technician employer: Hunters Recruitment and Training Ltd
Contact Detail:
Hunters Recruitment and Training Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering Support Technician
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for an Engineering Support Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for technical support roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your problem-solving skills.
✨Tip Number 3
Show off your skills! If you have relevant projects or experiences, create a portfolio or a presentation to share during interviews. This will help you stand out and demonstrate your hands-on experience in electronics and customer service.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Engineering Support Technician position. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Engineering Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Engineering Support Technician role. We want to see how your background in technical support and customer service aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. We love seeing enthusiasm and a bit of personality!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled technical issues or improved processes in the past. We value strong problem-solving abilities, so let us know how you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Engineering Support Technician position. Don’t miss out!
How to prepare for a job interview at Hunters Recruitment and Training Ltd
✨Know Your Tech
Make sure you brush up on your technical knowledge related to electronics and computers. Familiarise yourself with the products and services the company offers, as well as common issues that customers might face. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific situations where you provided support or resolved a problem for a customer. This will demonstrate your ability to think on your feet and your commitment to excellent customer service.
✨Communicate Clearly
Since this role involves a lot of communication, practice explaining complex technical concepts in simple terms. During the interview, focus on being clear and concise in your answers. Good communication skills can set you apart from other candidates.
✨Emphasise Continuous Improvement
Be ready to discuss how you've contributed to process improvements in previous roles. Whether it's through Lean processes or other methods, showing that you have a proactive mindset towards continuous improvement will resonate well with the interviewers.
