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- Tasks: Manage properties, handle tenant issues, and ensure legal compliance while providing top-notch customer service.
- Company: Join Hunters Estate Agents, a dynamic team in the heart of Newcastle!
- Benefits: Enjoy training, bonuses, a company car, and a supportive work environment.
- Why this job: Be part of an innovative company with great career progression opportunities.
- Qualifications: Experience in letting agencies, strong communication skills, and a full UK driving licence required.
- Other info: Work in a positive atmosphere with excellent transport links and a focus on teamwork.
The predicted salary is between 28800 - 43200 £ per year.
Hunters Estate Agents are currently searching for a property manager based in our Newcastle office to join our already busy and dynamic team! We want to hear from you!
The Property Manager will provide a high level of customer service whilst building relationships with colleagues and clients. You will manage a property portfolio in aspects of property maintenance, respond to tenants' property issues, update Fixflo, log invoices from contractors onto the system, deal with relevant repair issues, handle enquiries related to utility bills and council tax bills, ensure property legal compliance, and assist others in the lettings/sales department to meet company targets, providing speedy and accurate work in all areas of property management and property asset management.
You will also be responsible for assisting with other relevant property management activities including rent chasing, interim inspections, and tenancy renewals. Liaise with the accounts department regarding all enquiries associated with property management, contractor invoices, landlords' owner statements, and landlords' rent guarantee and insurance products. The Property Manager works mainly within the branch; however, a percentage of the time will be out of the office on appointments such as accompanying viewings, inspections, check-ins/outs, etc., when appropriate. Interaction may also take place with staff members at other letting offices and sales offices.
Key Responsibilities:- Organise and deal with daily property management, maintenance issues & tenants' repairs.
- Update the repair system and minimise desktop issues as agreed.
- Complete all appropriate sections of documents and checklists in full and on time.
- Log all invoices on the payment system and liaise with the accounts department to keep rent payments up-to-date, chase rent if tenants are in arrears, and take follow-up actions to assist with rent recovery.
- Book and carry out interim and check-in/out inspections.
- Monitor the legal compliance certificates/documents for the assigned properties and organise/assist with these certificates/documents renewals if necessary.
- Deal and liaise with handymen and contractors regarding all aspects of property repair and maintenance issues.
- Serve relevant legal notices and take action accordingly, updating the system.
- Apply for HMO & property licences where required and liaise with the council on all property enquiries.
What we are looking for:
- A full UK driving licence.
- A proven track record of working within a letting agency.
- A strong communicator who is outgoing and self-motivated.
- Results-driven and a strong team player.
- Ability to build a strong rapport with all customers and colleagues to contribute to a positive working atmosphere.
- Confidence in using IT systems and the ability to balance and prioritise tasks.
Benefits of being part of the Hunters team:
- Hunters Training Academy is dedicated to training all staff with courses endorsed by Propertymark (ARLA and NAEA).
- Attractive target-related bonus.
- Company pool car provided.
- Excellent location in the centre of Newcastle surrounded by excellent transport links!
- Positive team atmosphere working for a dedicated and supportive company!
This is a fascinating opportunity to be part of an ambitious and innovative company with extensive potential to progress throughout your career. We are extremely proud of the success rates we have achieved, and you will be highly commended for your contributions in sustaining this.
Property Manager (High Street Estate Agency) in Sunderland employer: Hunters Estate Agents Newcastle
Contact Detail:
Hunters Estate Agents Newcastle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager (High Street Estate Agency) in Sunderland
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Hunters Estate Agents. Check out their social media and website to understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to property management and customer service. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Show off your communication skills! As a Property Manager, you'll need to interact with tenants, contractors, and colleagues. During your interview, make sure to demonstrate your ability to communicate clearly and effectively. Use examples from your previous roles to highlight your strengths.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s also a great opportunity to reiterate why you’d be a perfect fit for the team. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Property Manager (High Street Estate Agency) in Sunderland
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Property Manager role at Hunters Estate Agents. Highlight your relevant experience in property management and customer service, and how it aligns with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you the perfect fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Hunters Estate Agents Newcastle
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of property management. Familiarise yourself with common issues tenants face and how to resolve them. This will show that you're proactive and ready to tackle challenges head-on.
✨Showcase Your Communication Skills
As a Property Manager, you'll need to communicate effectively with both clients and colleagues. During the interview, demonstrate your ability to build rapport by engaging in friendly conversation and providing clear, concise answers to questions.
✨Be Ready with Examples
Prepare specific examples from your past experience that highlight your problem-solving skills and teamwork. Whether it’s handling a tricky tenant issue or collaborating with contractors, having these stories ready will help you stand out.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.