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- Tasks: Manage properties, handle tenant issues, and ensure legal compliance while providing top-notch customer service.
- Company: Join Hunters Estate Agents, a dynamic team in Newcastle with a focus on collaboration.
- Benefits: Enjoy a competitive salary, attractive bonuses, and access to a company pool car.
- Why this job: Make a real impact in property management and build lasting relationships with clients and colleagues.
- Qualifications: Full UK driving licence and a passion for customer service and teamwork.
- Other info: Receive training from the Hunters Training Academy, endorsed by Propertymark.
The predicted salary is between 36000 - 60000 £ per year.
Hunters Estate Agents are currently searching for a property manager based in our Newcastle office to join our already busy and dynamic team! The Property Manager will provide a high level of customer service whilst building relationships with colleagues and clients. You will manage a property portfolio in aspects of property maintenance, respond to tenants' property issues, update Fixflo, log invoices from contractors onto the system, deal with relevant repair issues, handle enquiries related to utility bills and council tax bills, ensure property legal compliance, and assist others in the lettings/sales department to meet company targets, providing speedy and accurate work in all areas of property management and property asset management.
You will also be responsible for assisting with other relevant property management activities including rent chasing, interim inspections, and tenancy renewals. Liaise with the accounts department regarding all enquiries associated with property management, contractor invoices, landlords' owner statements, and landlords' rent guarantee and insurance products.
The Property Manager works mainly within the branch; however, a percentage of the time will be spent out of the office on appointments, for example, accompanying viewings, inspections, check-ins/outs, etc., if and when this is appropriate. Interaction may also take place with staff members at other letting offices and sales offices.
Organise and deal with daily property management, maintenance issues, and tenants' repairs. Log all invoices on the payment system and liaise with the accounts department to keep rent payments up-to-date, chase rent if tenants are in arrears, and take follow-up actions to assist with rent recovery. Book and carry out interim and check-in/out inspections. Monitor the legal compliance certificates/documents for the assigned properties account and organise/assist with these certificates/documents renewals if necessary. Deal and liaise with handymen and contractors in all aspects of property repair and maintenance issues. Serve relevant legal notices and take action accordingly, updating the system. Apply for HMO and property licences where required and liaise with the council on all property enquiries.
A full UK driving licence is required. Hunters Training Academy is dedicated to training all staff with training courses endorsed by Propertymark (ARLA and NAEA). An attractive target-related bonus is available, and a company pool car is provided.
Property Manager Estate Agency in Sunderland employer: Hunters Estate Agents Newcastle
Contact Detail:
Hunters Estate Agents Newcastle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager Estate Agency in Sunderland
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management scene. Attend local events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Property Manager role!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in property maintenance and customer service. Share specific examples of how you've tackled tenant issues or managed property portfolios effectively.
✨Tip Number 3
Be proactive! If you see a property management opportunity at Hunters Estate Agents, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email. Show us you're keen and ready to jump in!
✨Tip Number 4
Stay organised! Keep track of all your applications and interactions. This will help you follow up appropriately and demonstrate your commitment to potential employers. Plus, it’ll make you look super professional!
We think you need these skills to ace Property Manager Estate Agency in Sunderland
Some tips for your application 🫡
Show Your Customer Service Skills: In your application, make sure to highlight any experience you have in providing top-notch customer service. We want to see how you build relationships with clients and colleagues, so share specific examples that showcase your skills!
Be Detail-Oriented: Since the role involves managing property portfolios and dealing with various compliance issues, it’s crucial to demonstrate your attention to detail. Mention any past experiences where you successfully managed multiple tasks or projects without missing a beat.
Tailor Your Application: Don’t just send a generic CV! Take the time to tailor your application to the Property Manager role at Hunters Estate Agents. Use keywords from the job description and show us why you’re the perfect fit for our dynamic team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Hunters Estate Agents Newcastle
✨Know Your Stuff
Make sure you understand the ins and outs of property management. Familiarise yourself with common issues tenants face, like maintenance requests and legal compliance. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with clients and colleagues, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or built strong relationships.
✨Be Ready for Scenario Questions
Prepare for questions that might ask how you'd handle specific property management scenarios, like dealing with a tenant complaint or managing a maintenance issue. Practising your responses can help you feel more confident during the interview.
✨Demonstrate Team Spirit
Hunters Estate Agents values teamwork, so be prepared to discuss how you've collaborated with others in previous roles. Share examples of how you contributed to team goals or supported colleagues, as this will highlight your ability to fit into their dynamic team.