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- Tasks: Manage properties, handle tenant issues, and ensure legal compliance while providing top-notch customer service.
- Company: Join Hunters Estate Agents, a dynamic team in Newcastle with a focus on collaboration.
- Benefits: Enjoy competitive pay, attractive bonuses, training opportunities, and a company pool car.
- Why this job: Make a real difference in property management and build lasting relationships with clients and colleagues.
- Qualifications: Full UK driving licence and a passion for customer service and teamwork.
- Other info: Be part of a supportive environment with ongoing training from the Hunters Training Academy.
The predicted salary is between 30000 - 42000 £ per year.
Hunters Estate Agents are currently searching for a property manager based in our Newcastle office to join our already busy and dynamic team! The Property Manager will provide a high level of customer service whilst building relationships with colleagues and clients. You will manage a property portfolio in aspects of property maintenance, respond to tenants' property issues, update Fixflo, log invoices from contractors onto the system, deal with relevant repair issues, handle enquiries related to utility bills and council tax bills, ensure property legal compliance, and assist others in the lettings/sales department to meet company targets, providing speedy and accurate work in all areas of property management and property asset management.
You will also be responsible for assisting with other relevant property management activities including rent chasing, interim inspections, and tenancy renewals. Liaise with the accounts department regarding all enquiries associated with property management, contractor invoices, landlords' owner statements, and landlords' rent guarantee and insurance products.
The Property Manager works mainly within the branch; however, a percentage of the time will be spent out of the office on appointments such as accompanying viewings, inspections, and check-ins/outs when appropriate. Interaction may also take place with staff members at other letting offices and sales offices.
Key responsibilities include:
- Organising and dealing with daily property management, maintenance issues, and tenant repairs.
- Logging all invoices on the payment system and liaising with the accounts department to keep rent payments up-to-date, including rent chasing if tenants are in arrears and taking follow-up actions to assist with rent recovery.
- Booking and carrying out interim and check-in/out inspections.
- Monitoring the legal compliance certificates/documents for the assigned properties and organising/assisting with these certificates/documents renewals if necessary.
- Dealing and liaising with handymen and contractors in all aspects of property repair and maintenance issues.
- Serving relevant legal notices and taking action accordingly, updating the system.
- Applying for HMO and property licences where required and liaising with the council on all property enquiries.
A full UK driving licence is required. Hunters Training Academy is dedicated to training all staff with training courses endorsed by Propertymark (ARLA and NAEA). An attractive target-related bonus is offered, and a company pool car is provided.
Estate Agency - Lettings and Property Manager in Sunderland employer: Hunters Estate Agents Newcastle
Contact Detail:
Hunters Estate Agents Newcastle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Agency - Lettings and Property Manager in Sunderland
✨Tip Number 1
Network like a pro! Get out there and meet people in the property management scene. Attend local events, join online forums, or even pop into estate agencies for a chat. Building relationships can lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience with property maintenance, tenant relations, and legal compliance. Use specific examples to demonstrate how you’ve tackled challenges in the past.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It keeps you fresh in their minds and shows you’re genuinely interested in the role. Plus, it’s a great way to reiterate your enthusiasm for property management.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from motivated candidates. It shows initiative and gives us a chance to see your passion for the role right from the start. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Estate Agency - Lettings and Property Manager in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your experience in property management, customer service, and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our team at Hunters. Keep it friendly and professional, just like us!
Showcase Your Communication Skills: Since you'll be liaising with tenants, contractors, and colleagues, it's important to demonstrate your communication skills in your application. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Hunters Estate Agents Newcastle
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Property Manager. Understand property maintenance, legal compliance, and tenant relations. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves a high level of customer service, prepare examples of how you've successfully managed client relationships in the past. Think about specific situations where you resolved issues or improved customer satisfaction.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. For instance, how would you handle a tenant's complaint about a maintenance issue? Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Demonstrate Team Spirit
This role requires effective teamwork and communication. Be prepared to discuss how you've collaborated with colleagues in previous roles. Highlight any experiences where you contributed to team goals or supported others in achieving targets.