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- Tasks: Manage properties, handle tenant issues, and ensure legal compliance while providing top-notch customer service.
- Company: Join Hunters Estate Agents, a dynamic team in the heart of Newcastle!
- Benefits: Enjoy training opportunities, attractive bonuses, and a supportive work environment.
- Why this job: Be part of an innovative company with great career progression potential.
- Qualifications: Experience in a letting agency, strong communication skills, and a full UK driving licence.
- Other info: Work in a positive atmosphere with excellent transport links and a company pool car!
The predicted salary is between 30000 - 42000 £ per year.
Hunters Estate Agents are currently searching for a property manager based in our Newcastle office to join our already busy and dynamic team! The Property Manager will provide a high level of customer service whilst building relationships with colleagues and clients. You will manage a property portfolio in aspects of property maintenance, respond to tenants' property issues, update Fixflo, log invoices from contractors onto the system, deal with relevant repair issues, handle enquiries related to utility bills and council tax bills, ensure property legal compliance, and assist others in the lettings/sales department to meet company targets, providing speedy and accurate work in all areas of property management and asset management.
You will also be responsible for assisting with other relevant property management activities including rent chasing, interim inspections, and tenancy renewals. Liaise with the accounts department regarding all enquiries associated with property management, contractor invoices, landlords' owner statements, and landlords' rent guarantee and insurance products. The Property Manager works mainly within the branch; however, a percentage of the time will be spent out of the office on appointments such as accompanying viewings, inspections, and check-ins/outs when appropriate. Interaction may also take place with staff members at other letting offices and sales offices.
Key Responsibilities:- Organise and deal with daily property management, maintenance issues & tenants' repairs.
- Update the repair system and minimise desktop issues as agreed.
- Complete all appropriate sections of documents and checklists in full and on time.
- Log all invoices on the payment system and liaise with the accounts department to keep rent payments up-to-date, chase rent if tenants are in arrears, and take follow-up actions to assist with rent recovery.
- Book and carry out interim and check-in/out inspections.
- Monitor the legal compliance certificates/documents for the assigned properties and organise/assist with these certificates/documents renewals if necessary.
- Deal and liaise with handymen and contractors regarding all aspects of property repair and maintenance issues.
- Serve relevant legal notices and take action accordingly, updating the system.
- Apply for HMO & property licences where required and liaise with the council on all property enquiries.
What we are looking for:
- A full UK driving licence.
- A proven track record of working within a letting agency.
- A strong communicator who is outgoing and self-motivated.
- Results-driven and a strong team player.
- Ability to build a strong rapport with all customers and colleagues to contribute to a positive working atmosphere.
- Confidence in using IT systems and the ability to balance and prioritise tasks.
Benefits of being part of the Hunters team:
- Hunters Training Academy is dedicated to training all staff with courses endorsed by Propertymark (ARLA and NAEA).
- Attractive target-related bonus.
- Company pool car provided.
- Excellent location in the centre of Newcastle surrounded by excellent transport links!
- Positive team atmosphere working for a dedicated and supportive company!
This is a fascinating opportunity to be part of an ambitious and innovative company with extensive potential to progress throughout your career. We are extremely proud of the success rates we have achieved, and you will be highly commended for your contributions in sustaining this.
Locations
Property Manager (High Street Estate Agency) in Newcastle upon Tyne, North East employer: Hunters Estate Agents Newcastle
Contact Detail:
Hunters Estate Agents Newcastle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager (High Street Estate Agency) in Newcastle upon Tyne, North East
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management scene. Attend local events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Property Manager role!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience in property management. Share specific examples of how you've tackled maintenance issues or improved tenant relations. This will help you stand out from the crowd!
✨Tip Number 3
Don’t forget to follow up! After any interviews or networking chats, drop a quick thank-you email. It shows you're keen and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team!
✨Tip Number 4
Apply through our website! We want to hear from you directly, so make sure to submit your application on our site. It’s the best way to ensure your CV gets into the right hands and shows you’re serious about joining our awesome team at Hunters!
We think you need these skills to ace Property Manager (High Street Estate Agency) in Newcastle upon Tyne, North East
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and help us get a feel for how you'd fit into our team.
Tailor Your Application: Make sure to tailor your application to the Property Manager role. Highlight your experience in property management and customer service, and don’t forget to mention any relevant skills that align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your experience and skills – it helps us see your strengths at a glance!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Hunters Estate Agents Newcastle
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of property management. Familiarise yourself with common issues tenants face and how to resolve them. This will show that you're proactive and ready to tackle challenges head-on.
✨Showcase Your Communication Skills
As a Property Manager, you'll need to communicate effectively with both clients and colleagues. Prepare examples of how you've successfully built relationships in previous roles. This will demonstrate your ability to foster teamwork and maintain a positive atmosphere.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with a difficult tenant or managing multiple maintenance requests. Think through these scenarios beforehand so you can provide clear, confident responses during the interview.
✨Highlight Your IT Proficiency
Since you'll be using various systems for logging invoices and updating repairs, be prepared to discuss your experience with property management software. If you have any specific examples of how you've used technology to improve efficiency, share those too!