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- Tasks: Lead a dynamic team and ensure top-notch service in a fast-paced restaurant environment.
- Company: Join the vibrant team at McAlister’s Deli, where fun meets food!
- Benefits: Enjoy flexible hours, paid time off, and discounts on meals.
- Why this job: Gain leadership experience while creating memorable dining experiences for guests.
- Qualifications: High school diploma and some experience in food service; supervisory skills are a plus.
- Other info: Great opportunities for growth and promotion from within!
The predicted salary is between 24000 - 36000 £ per year.
The Restaurant Shift Leader contributes to the success of McAlister’s Corporation through assisting in the daily operations of the restaurant. The Shift Leader’s responsibility is to direct the operation of the restaurant, in the absence of the General Manager and/or Assistant Manager, while maintaining the highest standards of food quality, service, cleanliness, safety and sanitation by directing and supervising team members. The Shift Leader is also responsible for handling issues with team members, food suppliers and guests directly, then escalates them to the General Manager/Assistant Manager when necessary.
Key areas of responsibility:
- The ability to provide supervision during assigned shifts.
- Provides team members and guests with a positive experience and atmosphere.
- Manages both FOH and BOH shift responsibilities to include scheduling of staff to minimise overtime and achieve daily labour controls and cost as assigned by management.
- Monitors speed of service to ensure a positive guest experience.
- Handles guest comments and complaints.
- Supervises daily shifts to ensure McAlister’s standards, product quality and cleanliness are maintained.
- Assists in the ongoing training of team members, including new hires as well as existing staff to make certain McAlister’s procedures and processes are followed. Performs line checks as necessary.
- Enforces uniform policy and standards.
- Ensures proper cash handling procedures are followed.
- Opening and closing of restaurant in the absence of upper management.
- All other duties as assigned by management.
Secondary Functions:
- Confident in the ability to supervise.
- Safety and sanitation fundamentals.
- Adaptive to change.
- Ability to work as a team.
- Ability to multi-task.
- Organised.
- High levels of stamina and the ability to overachieve.
Qualifications:
- High School diploma or equivalent.
- Minimum of 1 year experience within the food service industry; supervisory experience a plus but not required.
- Worked in a fast-paced environment.
- Retail experience.
Physical Requirements:
- Must be able to work in a fast-paced, high energy, and physically demanding environment.
- Must be able to spend 90% of working time standing.
- Must be able to spend 10% of working time sitting.
- Will be required to use all sensory capabilities such as: vision, hearing, tasting, smelling, touching, and speaking.
- Will be required to use physical capabilities such as: walking, bending, kneeling, handling, hand flexibility, reaching, squatting, crawling, lifting, climbing, and stooping.
- Must be able to carry loads greater than 25 pounds, and be able to transport up to 50 pounds regularly.
- Must be able to communicate clearly with our guests and team members in the primary language of the restaurant, specific to location (Primarily English).
- Must be able to hear with 100% accuracy with correction.
- Must be able to see to 20/20 vision with correction.
- Reliable transportation.
About Our Benefits:
- Paid Time Off.
- Free Wellness Services.
- 401(k) with Generous Match for Those 21 and Older.
- Flexible Hours.
- Promotion From Within.
- Discounted Meals.
- Free Branded Swag.
- Safety Shoe Purchase Program.
- Gym Membership Discounts.
- Access to Advanced Pay.
- Affordable Lifestyle and Wellbeing Benefits.
- Tips, and More.
Team Leader employer: Hunter Super Techs - TurnPoint
Contact Detail:
Hunter Super Techs - TurnPoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal or a coffee. This way, you can see how the team interacts and what the atmosphere is like. Plus, it gives you some great talking points when you chat with the hiring manager!
✨Tip Number 2
Show off your leadership skills! During the interview, share specific examples of how you've successfully managed a team or handled a tough situation. We want to see that you can keep things running smoothly, even when the pressure's on.
✨Tip Number 3
Ask questions that matter! When it's your turn to ask about the role, focus on team dynamics and training opportunities. This shows you're genuinely interested in contributing to the team and growing within the company.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, you can keep an eye on any updates or new openings that might suit you perfectly!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any leadership experience you have. We want to see how you've directed teams or managed shifts in the past, even if it's just in a casual setting.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Team Leader role at McAlister’s.
Tailor Your Application: Make sure to customise your application to reflect the specific responsibilities and qualifications mentioned in the job description. We love seeing candidates who take the time to align their skills with our needs.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Hunter Super Techs - TurnPoint
✨Know the Restaurant Inside Out
Before your interview, make sure to familiarise yourself with McAlister’s menu and values. Understanding their food quality standards and customer service expectations will show that you’re genuinely interested in the role and ready to contribute.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to supervise and motivate others. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. This will highlight your capability to manage shifts effectively.
✨Prepare for Situational Questions
Expect questions about how you would handle specific situations, like a dissatisfied guest or a team member not following procedures. Think through these scenarios beforehand and be ready to explain your thought process and actions clearly.
✨Emphasise Your Adaptability
The restaurant environment can be fast-paced and unpredictable. Be prepared to discuss times when you've had to adapt quickly to changes or challenges. This will reassure the interviewers that you can thrive in a dynamic setting.
