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For Companies At a Glance
- Tasks: Provide hands-on IT support and improve core business systems.
- Company: Join a well-established organisation focused on user experience.
- Benefits: Enjoy 25 days holiday, competitive salary, and additional perks.
- Why this job: Make a real difference in user experience while developing your IT skills.
- Qualifications: Experience in IT support and strong problem-solving abilities.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 24000 - 28000 £ per year.
We are recruiting an IT Support Analyst to join a well-established organisation with a strong focus on systems, processes and user experience. This is a hands-on role combining day-to-day IT support with involvement in the support and improvement of core business systems.
You will work closely with users across the organisation, supporting both standard IT services and a central case management platform.
Benefits for the IT Support Analyst:
- 25 days holiday plus
IT Support Analyst - Taunton employer: Hunter Selection
Contact Detail:
Hunter Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst - Taunton
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the industry. A friendly chat can give you insider info about the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. We all know that hands-on experience is key, so be ready to showcase your problem-solving skills with real-life examples.
✨Tip Number 3
Don’t forget to research the company’s systems and processes. Showing that you understand their tech stack and user experience focus will definitely impress them during your chat.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace IT Support Analyst - Taunton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the IT Support Analyst role. We want to see how your background aligns with our focus on systems, processes, and user experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to improving our core business systems. Keep it engaging and personal.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and provide effective solutions for users.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hunter Selection
✨Know Your Tech
Brush up on your technical knowledge related to IT support. Be ready to discuss common issues users face and how you would resolve them. Familiarise yourself with the core business systems mentioned in the job description.
✨User Experience Matters
Since this role focuses on user experience, think about how you can improve it. Prepare examples of how you've enhanced user satisfaction in previous roles or how you would approach it in this position.
✨Showcase Your Problem-Solving Skills
Be prepared to tackle hypothetical scenarios during the interview. Practice articulating your thought process when diagnosing and resolving IT issues, as this will demonstrate your analytical skills.
✨Ask Insightful Questions
Prepare questions that show your interest in the organisation and its systems. Inquire about the tools they use for case management or how they measure user satisfaction. This shows you're engaged and eager to contribute.
