At a Glance
- Tasks: Support and optimise the VisualFiles system while providing hands-on IT support.
- Company: Join a well-established professional services firm with a growing IT team.
- Benefits: Enjoy 25 days holiday, enhanced pension, bonus scheme, and health benefits.
- Other info: Hybrid working environment with opportunities for career growth.
- Why this job: Make a real impact on business processes and enhance your tech skills.
- Qualifications: Experience with VisualFiles, Power BI, and excellent communication skills required.
We're looking for a technically skilled Application Support Analyst, working across the clients VisualFiles practice management system, to join a growing IT team in a well-established professional services environment. This is a varied and hands-on role, blending business systems development with day-to-day IT support, and offering the chance to make a real impact on how the organisation works.
Benefits for the Visualfiles Support Analyst:
- 25 days holiday plus bank holiday rising over time
- Enhanced pension
- Bonus scheme
- Cycle to work scheme
- Eye test and flu jabs
- Death in service
- Sickness benefit allowance
- Discount scheme
- Bupa health scheme
The role of the Visualfiles Support Analyst:
- Supporting their Visualfiles system, developing, maintaining, and optimising workflows and automation within.
- Creating and managing reports and dashboards using tools such as Power BI, SQL, and Excel.
- Providing day-to-day IT support across hardware, software, and applications.
- Managing integrations with third-party tools and platforms.
- Working closely with colleagues to identify opportunities for process improvement and implement solutions.
What we're looking for:
- Hands-on experience in supporting and developing Visualfiles.
- Experience within professional services.
- Experience with Power BI and Excel for reporting and analysis.
- Confident diagnosing and resolving system or integration issues.
- Excellent communication skills, able to explain technical concepts clearly to non-technical users.
- Experience providing IT support in person, over the phone, and via email.
- Highly organised, self-motivated, and comfortable managing multiple priorities.
If you are interested in this role or looking for something similar, please contact Alex directly.
Application Support Analyst in Taunton employer: Hunter Selection
As an Application Support Analyst in Taunton, you will join a dynamic IT team within a well-established professional services firm that values innovation and employee development. With a comprehensive benefits package including a bonus scheme, enhanced pension, and opportunities for personal growth, the company fosters a supportive work culture that encourages collaboration and continuous improvement. This hybrid role not only allows you to make a significant impact on the organisation's operations but also offers a balanced work-life environment in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst in Taunton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hunter Selection values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hunter Selection might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hunter Selection!
✨Direct Apply to Hunter Selection
Let's not forget to apply directly through the Hunter Selection website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Application Support Analyst in Taunton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hunter Selection.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hunter Selection. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hunter Selection
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
