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- Tasks: Provide 1st line IT support and assist with documentation and escalations.
- Company: Join a high-performing IT team in Midsomer Norton.
- Benefits: Competitive salary, 22 days holiday, and training provided.
- Why this job: Kickstart your IT career and learn in a supportive environment.
- Qualifications: Basic IT knowledge and a willingness to learn.
- Other info: Great opportunity for growth in a dynamic team.
The predicted salary is between 24000 - 26000 £ per year.
I am seeking a 1st Line IT Support Engineer to work in a high performing IT Team. The right 1st Line Support Engineer will be a part of a small team and will be working 5 days a week onsite. This is a full time position that requires good communication skills.
Requirements of the 1st Line Support Engineer:
- Take calls and provide 1st Line support on the phone
- Documentation
- Escalations to 2nd Line
- Applications support - Training Provided
The right 1st Line IT Support Engineer must have:
- Prior basic IT background
- Willingness to Learn
This is an excellent opportunity for someone who is just starting out in IT and is looking to learn and grow in the role. Apply quickly to not miss out!
Job Tenure: Permanent
Salary: £24000 - £26000 per annum + 22 days
1st Line Support Engineer - Midsomer Norton employer: Hunter Selection
Contact Detail:
Hunter Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line Support Engineer - Midsomer Norton
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention something specific about them that excites you.
✨Tip Number 2
Practice your communication skills! As a 1st Line Support Engineer, you'll be on the phone a lot. Try role-playing with a friend to get comfortable explaining technical issues in simple terms.
✨Tip Number 3
Be ready to learn! Highlight your willingness to grow and adapt during interviews. Share examples of how you've tackled new challenges in the past to show you're up for the job.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity can set you apart. It shows you're genuinely interested and eager to join their team.
We think you need these skills to ace 1st Line Support Engineer - Midsomer Norton
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about providing support over the phone, make sure your application highlights your communication skills. We want to see how you can convey information clearly and effectively!
Tailor Your Application: Don’t just send a generic CV! Take a moment to tweak your application to match the job description. We love seeing candidates who take the time to align their experience with what we’re looking for.
Highlight Your Willingness to Learn: This position is perfect for someone starting out in IT, so let us know about your eagerness to learn and grow. Share any relevant experiences or training that show you’re ready to dive into the world of IT support!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Don’t miss out on this opportunity – hit that apply button!
How to prepare for a job interview at Hunter Selection
✨Know Your Basics
Brush up on your fundamental IT knowledge before the interview. Be prepared to discuss basic troubleshooting steps and common issues you might encounter in a 1st Line Support role. This will show that you have a solid foundation and are ready to learn more.
✨Practice Your Communication Skills
Since this role requires good communication skills, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a user over the phone, so being clear and concise is key.
✨Show Your Willingness to Learn
Emphasise your eagerness to learn and grow within the role. Share examples of how you've picked up new skills in the past or how you're currently expanding your IT knowledge. This will resonate well with the hiring team looking for someone who is just starting out.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, training opportunities, or what a typical day looks like. It shows your interest in the position and helps you gauge if it's the right fit for you.
