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- Tasks: Support users with IT issues via phone, email, and tickets.
- Company: Join a growing organisation in Bournemouth during an exciting growth phase.
- Benefits: Enjoy 20 days holiday, career development, health programmes, and company events.
- Why this job: Be the go-to person for IT support and make a real impact on user experience.
- Qualifications: Knowledge of Windows OS, Office365, Active Directory, and basic networking skills required.
- Other info: This is a permanent role with opportunities for training and progression.
The predicted salary is between 24000 - 26000 £ per year.
IT Technician – Bournemouth – Up to £26,000
We have an excellent opportunity for an IT Technician to join a growing organisation in an exciting period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You\’ll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs.
Benefits for the IT Technician
- 20 days + bank holiday
- Good career development and training opportunities
- Health & wellbeing programme
- Pension
- Discount scheme
- Company events + more
Key Responsibilities for the IT Technician:
- Acting as the first point of contact for all IT Support queries
- Assisting users remotely or face to face, offering deskside support when needed.
- Working closely with team leaders and senior management ensuring tickets are escalated and resolved where needed.
- Researching and documenting solutions to problems on the companies knowledge base.
Required Skills & Experience of the IT Technician:
- Good working knowledge of Windows operating systems (10/11)
- Experience with Office365 applications and environment
- Understanding of Active Directory and Windows Server
- Basic networking skills (TCP/IP, DNS and DHCP)
- Excellent communication skills both written and verbal
This is an urgent vacancy so please apply now to avoid dissapointment or contact Harry Davies Directly on
If you are interested in this position please click \’apply\’.
Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.
Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job Tenure: Permanent Salary: £24000 – £26000 per annum + 20 days+bank, Career progression, Pension Location: Bournemouth, Dorset
IT Technician - Bournemouth employer: Hunter Selection
Contact Detail:
Hunter Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician - Bournemouth
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows 10/11 and Office365. Being able to demonstrate your hands-on experience with these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your communication skills, as this role requires excellent verbal and written communication. Practising how to explain technical issues in simple terms can help you connect better with users during support interactions.
✨Tip Number 3
Research common IT support scenarios and solutions, especially those related to Active Directory and basic networking. Being prepared with examples of how you've resolved similar issues in the past can showcase your problem-solving abilities.
✨Tip Number 4
Network with current or former employees of the company if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the interview process.
We think you need these skills to ace IT Technician - Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Focus on your knowledge of Windows operating systems, Office365, and any previous IT support roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. Mention specific examples of how you've assisted users with IT issues in the past.
Highlight Relevant Skills: In your application, emphasise your understanding of Active Directory, basic networking skills, and your ability to work under SLAs. This will demonstrate your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Technician.
How to prepare for a job interview at Hunter Selection
✨Know Your Tech
Brush up on your knowledge of Windows operating systems, especially 10 and 11, as well as Office365 applications. Be prepared to discuss your experience with Active Directory and basic networking concepts like TCP/IP, DNS, and DHCP.
✨Communication is Key
Since the role involves assisting users via phone, email, and tickets, practice clear and concise communication. Think about how you can explain technical issues in simple terms, as this will be crucial during the interview.
✨Show Your Problem-Solving Skills
Be ready to share examples of how you've resolved IT issues in the past. Highlight your ability to research and document solutions, as this aligns with the responsibilities of the role.
✨Understand the Company Culture
Research the organisation's values and culture. Be prepared to discuss how you can contribute to their growth and how the benefits they offer, like career development and wellbeing programmes, align with your personal goals.
