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For Companies At a Glance
- Tasks: Manage planning processes and ensure timely delivery while liaising with customers and teams.
- Company: Established multi-national company with a strong local presence.
- Benefits: Competitive salary, 25 days holiday, overtime opportunities, and a supportive work environment.
- Why this job: Join a stable company with a low turnover and make a real impact in customer service.
- Qualifications: 5+ years in planning, strong ERP/MRP/SAP experience, and customer service skills.
- Other info: Exciting role with potential for career growth in a dynamic industry.
The predicted salary is between 30000 - 32000 £ per year.
I'm currently recruiting for a multi-national company who is well-established in the local area and the UK. Whilst the company rarely recruits due to a low turnover of staff and long-serving employees, they currently have an exciting and varied role available for a planning and customer service specialist.
Roles/Responsibilities
- Manage the planning process from cradle to grave
- Speak with customers to establish requirements, update throughout production and ensure timely delivery
- Update and manage the internal MRP system
- Liaise with production, procurement and customer service teams regularly
- Ensure all documentation are loaded and correspond to scheduling and customer needs
What We’re Looking For
- Strong ERP/MRP/SAP experience
- 5 years+ in a planning role
- Experience with end customer service
- Experience within an engineering manufacturing industry
If you are interested in this position please click 'apply'.
Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job Tenure: Permanent
Salary: £30,000 - £32,000 per annum + BENEFITS
Location: Hemel Hempstead, Hertfordshire
Planning and Customer Service Specialist - Hemel Hempstead employer: Hunter Selection
Contact Detail:
Hunter Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning and Customer Service Specialist - Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the company. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show that you’re not just a fit for the role, but also for the team. Tailor your answers to reflect their values and mission.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. This will help you get comfortable with common questions and refine your responses, so you can shine when it counts.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Planning and Customer Service Specialist - Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Planning and Customer Service Specialist. Highlight your ERP/MRP/SAP experience and any relevant achievements in planning roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples from your past that demonstrate your customer service skills and planning expertise. We love a good story!
Showcase Your Communication Skills: Since this role involves liaising with various teams and customers, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional. We appreciate a well-structured application!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved. We can’t wait to hear from you!
How to prepare for a job interview at Hunter Selection
✨Know Your Stuff
Make sure you brush up on your ERP, MRP, and SAP knowledge. The company is looking for someone with strong experience in these areas, so be ready to discuss how you've used these systems in your previous roles.
✨Customer Service Focus
Since this role involves liaising with customers, prepare examples of how you've successfully managed customer relationships in the past. Think about specific situations where you went above and beyond to meet customer needs.
✨Show Your Planning Skills
Be prepared to talk about your planning process from start to finish. Highlight any tools or methodologies you use to ensure timely delivery and effective communication with production and procurement teams.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company's approach to planning and customer service, or how they measure success in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
