At a Glance
- Tasks: Install, service, and maintain commercial coffee machines while providing top-notch customer service.
- Company: Join a leading brand in the coffee industry with a strong reputation for quality.
- Benefits: Enjoy a competitive salary, company vehicle, private healthcare, and generous holiday allowance.
- Other info: Weekend cover required on a 1 in 4 rota, with standby payment.
- Why this job: Be part of a dynamic team with ongoing training and a great work-life balance.
- Qualifications: Field service experience and strong mechanical skills are essential; coffee sector experience is a plus.
The predicted salary is between 32000 - 36000 € per year.
A fantastic opportunity has arisen to join a leading company and large manufacturer within the coffee industry as a field service engineer. With a great package on offer, ongoing training and development, and a good work-life balance, this is an exciting time to join one of the biggest brands in the industry. Additional weekend cover required with 1 weekend in 4 rota. Standby payment.
Role & Responsibilities:
- Visiting customer sites to undertake installation, service, maintenance and repairs
- Working with commercial coffee machines, bean to cup and espresso machines
- Accurately complete all relevant paperwork
- Delivery of exceptional customer service at all times
Knowledge, Skills & Experience:
- Field service experience
- Strong mechanical and electrical skills
- Excellent customer service skills
- Experience within the coffee sector desirable but not essential
Benefits Package:
- £38,000 - £42,000 basic salary (Based on experience and skillset)
- Company Vehicle
- Monday - Friday Days
- Overtime paid on top
- Private Healthcare Cover, 25 days holiday + 8 Bank Holidays
If you are interested in this role or looking for something similar please contact our Managing Consultant Adam Burroughs directly for a confidential discussion.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer (Coffee Machines) in London
✨Tip Number 1
Familiarise yourself with the specific coffee machines you'll be working on. Research the brands and models mentioned in the job description, as well as common issues and maintenance practices. This knowledge will help you stand out during interviews.
✨Tip Number 2
Highlight your customer service skills in conversations. Since exceptional customer service is a key part of the role, prepare examples of how you've successfully handled customer interactions in the past, especially in challenging situations.
✨Tip Number 3
Network within the coffee industry. Attend local coffee events or join online forums to connect with professionals in the field. This can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 4
Be prepared to discuss your field service experience in detail. Think about specific scenarios where you demonstrated strong mechanical and electrical skills, and be ready to explain how you approached problem-solving in those situations.
We think you need these skills to ace Field Service Engineer (Coffee Machines) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant field service experience, particularly with mechanical and electrical skills. Emphasise any previous work with coffee machines or similar equipment to stand out.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the coffee industry and your commitment to exceptional customer service. Mention specific experiences that demonstrate your problem-solving skills in a field service role.
Highlight Relevant Skills:In your application, clearly outline your technical skills and any certifications you hold that are relevant to the role. This could include training in coffee machine maintenance or customer service excellence.
Follow Up:After submitting your application through our website, consider following up with a polite email to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at Hunter Selection
✨Showcase Your Technical Skills
As a Field Service Engineer, you'll need strong mechanical and electrical skills. Be prepared to discuss your experience with coffee machines or similar equipment, and highlight any relevant training or certifications you have.
✨Demonstrate Customer Service Excellence
Exceptional customer service is key in this role. Share examples of how you've gone above and beyond for customers in previous positions, and be ready to explain how you would handle difficult situations on-site.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Brush up on common issues that arise with coffee machines and think through how you would troubleshoot them effectively.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the training process, team dynamics, or the types of coffee machines you'll be working with to demonstrate your enthusiasm.
