At a Glance
- Tasks: Lead IT services across multiple sites and improve service delivery.
- Company: Join a dynamic organisation focused on innovative technology solutions.
- Benefits: Competitive salary, 24+ days holiday, wellbeing perks, and more!
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Shape the future of technology while mentoring a small team.
- Qualifications: Strong ICT background with knowledge of Microsoft technologies and networking.
The predicted salary is between 36000 - 42000 £ per year.
We're looking for a Senior Information Services Manager to lead the delivery and development of IT services across a multi-site organisation. This is a hands-on leadership role where you'll be responsible for keeping systems running smoothly, improving how services are delivered, and supporting a small IT team. You'll also play a key part in shaping how technology is used longer term, from infrastructure and security through to end-user support.
What You'll Be Doing
- Overseeing the day-to-day running of IT systems across multiple sites.
- Managing infrastructure including networks, servers, devices, and cloud platforms.
- Leading on system upgrades, migrations and wider technical projects.
- Taking ownership of IT security, data protection and disaster recovery planning.
- Managing and improving service desk processes, including ticketing and workflows.
- Working with third-party suppliers and managing contracts and performance.
- Supporting and mentoring a small IT team, helping develop skills and capability.
- Working closely with stakeholders to identify improvements and support business needs.
What We're Looking For
- Strong background in a senior ICT / infrastructure role.
- Solid knowledge of Microsoft technologies (Azure, Microsoft 365, Windows Server, Intune).
- Good networking knowledge (firewalls, switches, VLANs, VPNs, DNS, DHCP).
- Experience managing service management tools (e.g. Jira Service Management or similar).
- Understanding of IT security, data protection and compliance.
- Comfortable managing projects and balancing multiple priorities.
- Strong communication skills - able to deal with both technical and non-technical people.
Nice to Have
- Experience working across multiple sites or in a similar environment.
- Exposure to MIS platforms.
- Scripting or automation skills (e.g. PowerShell).
- Experience within education environment.
If you are interested in this position please click 'apply'.
Senior Information Services Manager - Ferndown employer: Hunter Selection
At Hunter Selection Limited, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Ferndown, Dorset. Our culture fosters collaboration and innovation, providing employees with ample opportunities for professional growth and development, alongside a competitive salary and generous benefits package including 24+ days of annual leave and wellbeing initiatives. Join us to lead a dedicated IT team and make a meaningful impact in a supportive and forward-thinking organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Information Services Manager - Ferndown
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about opportunities at companies you're interested in. A friendly chat can sometimes lead to a referral, which is gold dust in the job market.
✨Tip Number 2
Prepare for interviews by practising common questions related to IT management and leadership. We recommend doing mock interviews with friends or using online platforms to get comfortable discussing your experience with Microsoft technologies and project management.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your past projects, especially those involving system upgrades or IT security. This will help you stand out and demonstrate your hands-on experience during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Information Services Manager - Ferndown
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior Information Services Manager role. Highlight your background in ICT and any relevant projects you've led, especially those involving Microsoft technologies.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've improved IT services or managed teams in the past, and don’t forget to mention your passion for technology!
Showcase Your Communication Skills:Since you'll be dealing with both technical and non-technical folks, make sure your application demonstrates your ability to communicate clearly. Use straightforward language and avoid jargon where possible.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Hunter Selection
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft technologies like Azure and Microsoft 365. Be ready to discuss how you've used these tools in past roles, especially in managing IT systems and infrastructure.
✨Showcase Your Leadership Skills
As a Senior Information Services Manager, you'll be leading a small IT team. Prepare examples of how you've successfully managed teams before, focusing on mentoring and developing skills within your team.
✨Prepare for Scenario Questions
Expect questions about handling specific situations, like system upgrades or security breaches. Think of real-life scenarios where you’ve had to balance multiple priorities and how you resolved them.
✨Communicate Clearly with All Stakeholders
Strong communication is key in this role. Practice explaining technical concepts in simple terms, as you'll need to interact with both technical and non-technical people. This will show your ability to bridge the gap between different teams.
