At a Glance
- Tasks: Lead IT services across multiple sites and improve service delivery.
- Company: Dynamic organisation focused on innovative IT solutions.
- Benefits: Competitive salary, hands-on leadership role, and career development opportunities.
- Other info: Exciting environment with opportunities for growth and skill development.
- Why this job: Shape the future of technology while mentoring a small team.
- Qualifications: Strong ICT background and knowledge of Microsoft technologies required.
We're looking for a Senior Information Services Manager to lead the delivery and development of IT services across a multi-site organisation. This is a hands-on leadership role where you'll be responsible for keeping systems running smoothly, improving how services are delivered, and supporting a small IT team. You'll also play a key part in shaping how technology is used longer term, from infrastructure and security through to end-user support.
What You'll Be Doing
- Overseeing the day-to-day running of IT systems across multiple sites.
- Managing infrastructure including networks, servers, devices, and cloud platforms.
- Leading on system upgrades, migrations and wider technical projects.
- Taking ownership of IT security, data protection and disaster recovery planning.
- Managing and improving service desk processes, including ticketing and workflows.
- Working with third-party suppliers and managing contracts and performance.
- Supporting and mentoring a small IT team, helping develop skills and capability.
- Working closely with stakeholders to identify improvements and support business needs.
What We're Looking For
- Strong background in a senior ICT / infrastructure role.
- Solid knowledge of Microsoft technologies (Azure, Microsoft 365, Windows Server, Intune).
- Good networking knowledge (firewalls, switches, VLANs, VPNs, DNS, DHCP).
- Experience managing service management tools (e.g. Jira Service Management or similar).
- Understanding of IT security, data protection and compliance.
- Comfortable managing projects and balancing multiple priorities.
- Strong communication skills - able to deal with both technical and non-technical people.
Nice to Have
- Experience working across multiple sites or in a similar environment.
- Exposure to MIS platforms.
- Scripting or automation skills (e.g. PowerShell).
- Experience within education environment.
Senior Information Services Manager in Ferndown employer: Hunter Selection
At Hunter Selection Limited, we pride ourselves on being an excellent employer, offering a collaborative work culture that fosters innovation and professional growth. Located in the picturesque Dorset area, our team enjoys a supportive environment where employees are encouraged to develop their skills and take on meaningful projects, all while enjoying the benefits of a competitive salary and a focus on work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Information Services Manager in Ferndown
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about opportunities in multi-site organisations. A friendly chat can sometimes lead to a job offer before it even hits the job boards.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or attend industry events, don’t be shy about discussing your experience with Microsoft technologies and IT security. We want to see how you can make an impact!
✨Tip Number 3
Prepare for interviews by brushing up on your project management skills. Be ready to discuss how you've balanced multiple priorities in past roles, especially when it comes to managing service desk processes and technical projects.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Information Services Manager in Ferndown
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Information Services Manager role. Highlight your experience with Microsoft technologies and any relevant projects you've led. We want to see how your skills match what we're looking for!
Showcase Your Leadership Skills:Since this is a hands-on leadership role, don’t forget to showcase your experience in managing teams and projects. Share examples of how you've supported and mentored others in your previous roles – we love to see that!
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to technical details!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It helps us keep track of applications and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Hunter Selection
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft technologies like Azure and Microsoft 365. Be ready to discuss how you've used these tools in past roles, especially in managing infrastructure and IT security.
✨Showcase Your Leadership Skills
As a Senior Information Services Manager, you'll be leading a small IT team. Prepare examples of how you've successfully mentored or supported team members in the past, and how you plan to foster their development in this role.
✨Be Ready for Scenario Questions
Expect questions about managing multiple priorities and handling technical projects. Think of specific situations where you've led system upgrades or improved service desk processes, and be ready to explain your approach.
✨Communicate Clearly with All Stakeholders
Strong communication skills are key. Practice explaining complex technical concepts in simple terms, as you'll need to interact with both technical and non-technical people. This will show your ability to bridge the gap between different teams.
