2nd Line Support Engineer
Plymouth | £45,000
Our client is seeking a strong 2nd Line IT Support Engineer to join their growing internal IT function. This is an excellent opportunity for a hands-on IT professional who enjoys providing high-quality support, troubleshooting complex technical issues, and contributing to the continuous improvement of IT services across a busy organisation.
Working as part of a collaborative IT team, you'll provide 2nd line support to end users, maintain core infrastructure, and play a key role in ensuring systems remain secure, reliable and efficient.
Key Responsibilities
Provide 2nd line IT support to end users.
Troubleshoot hardware, software and network issues.
Manage and resolve support tickets efficiently.
Support Microsoft 365 and user administration.
Assist with device deployment and user onboarding.
Work with third-party suppliers when required.
Contribute to IT projects and system improvements.
Maintain technical documentation and best practices.
Help ensure systems remain secure and reliable.
Skills and Experienced Required
Minimum 4 years of 2nd Line IT Experience
TCP/IP Networking and DNS
Powershell Scripting
Active Directory & Group Policy
Windows 11
Office 365 Suite
Hardware & Printer Support
Troubleshooting
Desirable Skills include:
Hyper-V
Cisco Networking
SQL Server
Experience in a Manufacturing Environment
Apply now to not miss out!
If you are interested in this position please click 'apply'.
Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.
Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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2nd Line Support Technician in Devonport employer: Hunter Selection
Join a leading manufacturer in Witney as a Weekend Engineering Supervisor, where you will enjoy a supportive work culture that prioritises employee well-being and development. With competitive benefits including a private pension, life assurance, and generous holiday allowance, this role offers not just job security but also opportunities for hands-on leadership and professional growth within a global group. Experience a dynamic environment that values continuous improvement and teamwork, making it an excellent place for those seeking meaningful and rewarding employment.
