At a Glance
- Tasks: Deliver top-notch customer service and support sales teams in a dynamic environment.
- Company: Join a leading UK manufacturer with a strong market presence.
- Benefits: Enjoy competitive salary, healthcare, pension, and generous holiday allowance.
- Other info: Great career growth opportunities in a positive working environment.
- Why this job: Be part of a supportive team where your contributions are genuinely valued.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Competitive salary + healthcare, pension, holiday
Monday-Friday, 37.5 hours
A leading UK manufacturer is expanding its customer service team and is seeking a motivated individual to support their continued growth. As a recognised market leader, the company offers long‑term stability, professional development, and a supportive environment where staff are genuinely valued. This role is ideal for someone with a strong customer service background within manufacturing who's ready to join a progressive and growing team.
Role Overview
- Deliver proactive, high‑quality customer service and consistently meet key performance targets
- Build and maintain strong relationships with export customers and distributors
- Collaborate closely with sales, product management, and marketing teams
- Manage the company's administrative and order‑processing functions, driving ongoing improvements
- Provide dependable administrative support to sales teams and managers, including literature requests, quote documentation, PFIs, and occasional customer quotations
- Produce accurate and timely customer service KPI reports
- Maintain and update customer databases, ensuring accuracy of delivery details, VAT information, territory allocations, and other key data
- Support the sales team in preparing quotations and tenders, ensuring deadlines and standards are met
- Ensure all orders comply with company requirements, including valid purchase orders and upfront payment for cash‑in‑advance accounts
Skills & Experience
- Previous experience in an office‑based role
- Background in customer‑facing positions, ideally with exposure to export processes
- Strong accuracy and attention to detail, even when working under pressure
- Ability to use initiative to resolve day‑to‑day issues effectively
- Confident communicator with clear written and verbal skills
About the Company
This organisation is a well‑established market leader with a strong UK presence and a growing customer base. They offer a secure, long‑term career path and a positive working environment for individuals who are motivated and eager to contribute.
If you are interested in this position please click 'apply'.
Locations
Customer Service Coordinator - Warrington employer: Hunter Selection
As a leading UK manufacturer based in Warrington, we pride ourselves on fostering a supportive and inclusive work culture where employees are genuinely valued. With competitive salaries, comprehensive healthcare benefits, and opportunities for professional development, we offer a stable and rewarding environment for those looking to grow their careers in customer service within the manufacturing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Coordinator - Warrington
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances.
✨Tip Number 4
Don't forget to follow up after your interview! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Service Coordinator - Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Coordinator role. Highlight your relevant experience in customer service, especially within manufacturing, and showcase any achievements that demonstrate your ability to meet performance targets.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your strong communication skills and how you can build relationships with customers and distributors.
Showcase Your Attention to Detail:In your application, emphasise your accuracy and attention to detail. This role requires managing databases and processing orders, so give examples of how you've excelled in similar tasks in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Warrington!
How to prepare for a job interview at Hunter Selection
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their products, values, and market position. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your capability and fit for the role.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, especially those involving export processes. Practise your responses to questions like 'How do you handle difficult customers?' or 'Can you describe a time when you improved a process?' This will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company's approach to professional development, or how success is measured in the customer service department. This shows that you're engaged and thinking about your future with them.
