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- Tasks: Provide technical support and troubleshoot hardware issues for clients.
- Company: Join a growing tech team in Bristol with a focus on hardware solutions.
- Benefits: Enjoy a competitive salary, pension, free parking, and discounts.
- Why this job: Make a real difference by helping clients with their hardware needs.
- Qualifications: Experience in technical support and strong customer service skills required.
- Other info: Exciting opportunity for career growth in a dynamic environment.
The predicted salary is between 20000 - 30000 £ per year.
My client are looking for a Hardware technician to join their already growing team. The right hardware technician will support with hardware troubleshooting and fixes and will provide technical support maintaining their hardware systems.
Responsibilities of the Hardware Technician include:
- Provide comprehensive technical support for hardware, including end-to-end troubleshooting and device maintenance
- Support and maintain VPN Connections
- Act as a technical point of contact for external clients, resolving hardware-related inquiries and performance issues
- Help setup and configure devices making sure all are operational
- Manage internal software on machines and devices
Experience of Hardware Technician would be:
- Proven experience in a technical support capacity, ideally with a background in hardware maintenance or as a field technician
- Strong experience with VPNs
- Experience with ticketing systems
- Prior experience supporting Android and Microsoft systems would be beneficial
- Customer Service Skills
Apply now to not miss out on this exciting opportunity!
If you are interested in this position please click 'apply'.
Job Tenure: Permanent
Salary: Up to £25000 per annum + Pension, free parking, discounts
Location: Bristol
IT Support - Hardware - Bristol employer: Hunter Selection
Contact Detail:
Hunter Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support - Hardware - Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in hardware support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Be ready to discuss specific hardware issues you've resolved in the past. We want to see your problem-solving prowess in action!
✨Tip Number 3
Show off your customer service skills! Remember, as a Hardware Technician, you'll be the go-to person for clients. Share examples of how you've helped users in the past to demonstrate your ability to communicate effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Support - Hardware - Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with hardware troubleshooting and technical support. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hardware Technician role. Share specific examples of your past work that relate to the responsibilities listed in the job description.
Show Off Your Customer Service Skills: Since this role involves acting as a technical point of contact for clients, make sure to highlight any customer service experience you have. We love candidates who can communicate effectively and resolve issues with a smile!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Hunter Selection
✨Know Your Hardware Inside Out
Make sure you brush up on your hardware knowledge before the interview. Familiarise yourself with common troubleshooting techniques and the specific hardware systems the company uses. This will show that you're proactive and ready to tackle any technical issues that come your way.
✨Show Off Your Customer Service Skills
As a Hardware Technician, you'll be the go-to person for clients with hardware-related inquiries. Prepare examples of how you've successfully resolved customer issues in the past. Highlighting your communication skills and ability to handle difficult situations will set you apart from other candidates.
✨Get Comfortable with VPNs
Since the role involves supporting and maintaining VPN connections, make sure you understand how they work. Brush up on common VPN issues and solutions, and be ready to discuss your experience with them during the interview. This will demonstrate your technical expertise and readiness for the job.
✨Practice with Ticketing Systems
If you've used ticketing systems before, be prepared to talk about your experience. If not, do a bit of research on popular systems and how they function. Showing that you can manage support requests efficiently will highlight your organisational skills and readiness for the role.
