At a Glance
- Tasks: Streamline processes and implement automation solutions to enhance operational efficiency.
- Company: Join a growing tech services team in Birmingham with a focus on innovation.
- Benefits: Enjoy enhanced holiday allowance, health perks, and professional development opportunities.
- Other info: Dynamic role with excellent career growth potential in a collaborative environment.
- Why this job: Make a real impact by improving service delivery and driving operational excellence.
- Qualifications: Experience in IT operations and a passion for process improvement and automation.
The predicted salary is between 42750 - 52250 £ per year.
IT Automation & Service Improvement Engineer - Birmingham (hybrid) - £40k-£55k
We're looking for an IT Automation & Service Improvement Engineer to join a growing technology services team in a newly created role focused on automation, operational efficiency and continuous service improvement.
This position would suit someone who enjoys identifying problems, streamlining processes and finding smarter ways of working.
You'll work across a range of managed services, helping to reduce manual effort, improve service quality and drive operational excellence through automation and process improvement.
Benefits
- Enhanced holiday allowance (option to buy and sell days)
- Cycle to work scheme and electric vehicle leasing scheme
- Discount scheme
- Life assurance
- Health and wellbeing
- Training and qualifications
• + more!
- What You'll Be Doing as an IT Automation & Service Improvement Engineer:
- Identifying manual, repetitive and time-consuming tasks and implementing automation solutions to improve efficiency.
- Analysing operational processes and building improvement roadmaps with measurable outcomes.
- Reviewing service performance, monitoring coverage, patch compliance and operational procedures to identify opportunities for improvement.
- Developing and standardising processes for onboarding, service transitions and ongoing service delivery.
- Working closely with technical, project, support and commercial teams to improve collaboration and service delivery.
- Supporting the development of reporting, dashboards and operational insights.
- Contributing to future service development and technical solution design where required.
- What We're Looking For in the IT Automation & Service Improvement Engineer
- Experience within a Managed Services, MSP, IT Operations, Service Desk, Infrastructure or Technical Operations environment.
- Experience of automation, process improvement, workflow optimisation, scripting or systems integration.
- Strong analytical skills and a data-driven approach to problem solving.
- Excellent communication skills with the ability to translate technical information for different audiences.
- A proactive mindset with a genuine interest in improving how services are delivered.
- Ideally some experience withany of the following - Experience with Ninja One, Halo, Ruckus, Bitdefender, Sonic Wall, RMM platforms, DR or Backups..
- INDITND
If you are interested in this position please click 'apply'.
Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.
Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position.
No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job Tenure: Permanent
Automation & Service Improvement Engineer - Birmingham employer: Hunter Selection
Join a leading manufacturer in Witney as a Weekend Engineering Supervisor, where you will enjoy a supportive work culture that prioritises employee well-being and development. With competitive benefits including a private pension, life assurance, and generous holiday allowance, this role offers not just job security but also opportunities for hands-on leadership and professional growth within a global group. Experience a dynamic environment that values continuous improvement and teamwork, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Automation & Service Improvement Engineer - Birmingham
✨Get Involved in Local Automation Meetups
We can’t stress this enough – getting your face out there in the automation and control systems community can really set you apart. Look for local meetups or workshops where you can chat with industry professionals, learn about what’s trending, and even discover hidden job gems. Who knows, you might meet someone from a company like Hunter Selection!
✨Show Off Your Projects
Make sure you have a portfolio of your work ready to roll. Whether it’s academic projects, internships or personal experiments, showcase how you’ve tackled automation challenges. When you apply for the Automation & Service Improvement Engineer - Birmingham position at Hunter Selection, linking your portfolio gives your application that extra oomph and demonstrates your practical knowledge.
✨Leverage Your Uni Career Services
If you’re fresh out of uni, don’t forget about your career services! Many universities have established connections with companies in the automation field. They may know when Hunter Selection is looking for fresh talent or even have internships that lead to full-time positions. So, hit them up!
✨Keep an Eye on Industry Certifications
While hunting for roles, consider getting certified in relevant automation technologies. It shows dedication and gives you a leg up in the job market. Plus, many organisations offer job boards or networking events to certified professionals. This might just lead you to that coveted Automation & Service Improvement Engineer - Birmingham role at Hunter Selection!
We think you need these skills to ace Automation & Service Improvement Engineer - Birmingham
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for an automation-control-systems role, it’s crucial to highlight your technical skills. Whether it's your proficiency in programming languages like Python or understanding control systems, make sure your CV showcases these prominently. Don't forget to mention any specific software or tools you're experienced with – that’s music to the ears of hiring managers!
Tailor Your Projects to Automation:If you've worked on any relevant projects, especially those involving automation or control systems, make them stand out in your CV. Use a dedicated section to highlight these projects, explaining your role and the impact of your contributions. This could be the difference between getting noticed and getting overlooked!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine, so tell us why you’re passionate about automation-control-systems! Discuss specific experiences that sparked your interest in this field. Maybe it's a university project or a previous job that truly got you hooked. We love seeing that spark! Make sure to reference how you can contribute to Hunter Selection and its goals.
Quantify Your Achievements:In the world of automation, results matter. When listing your experiences, quantify your achievements wherever possible. Did you improve system efficiency by a percentage? Did you reduce downtime? Putting numbers to your successes not only demonstrates your impact but also lets us see the tangible outcomes of your efforts. It makes your application pop!
How to prepare for a job interview at Hunter Selection
✨Master Your Technical Knowledge
In the automation control systems field, you need to brush up on your technical know-how. Be prepared to talk about specific control systems you’ve worked with, such as PLCs or SCADA systems, and expect technical questions or even hands-on problem-solving scenarios during the interview.
✨Showcase Your Projects
Whether it's freelance projects or your academic work, come ready to showcase your portfolio of automation projects. Bring along any diagrams, code samples, or automation solutions you’ve implemented—these can really set you apart and demonstrate your applied skills to Hunter Selection.
✨Understand Industry Trends
Stay updated on the latest trends in automation technologies and methodologies, like Industry 4.0 or IIoT. We'll want to discuss how these concepts may affect the role and future projects at Hunter Selection, so showing that you're knowledgeable about current and emerging technologies can give you an edge.
✨Commit to Continuous Learning
As this is a full-time role, it's essential to express your eagerness for continuous improvement and learning. Share how you plan to enhance your skills and keep pace with the evolution of automation in the workforce – companies love candidates who are committed to growth and adaptability.
