At a Glance
- Tasks: Provide 1st and 2nd line IT support across multiple sites and technologies.
- Company: Join a growing IT team in a dynamic multi-site environment.
- Benefits: Competitive salary, opportunities for travel, and a collaborative work culture.
- Other info: Great opportunity for career growth and learning in a fast-paced environment.
- Why this job: Make a real difference by ensuring users have reliable IT support.
- Qualifications: Experience in IT support and strong troubleshooting skills required.
The predicted salary is between 27000 - 31000 £ per year.
IT Support Engineer – Brockworth, Gloucestershire - £27k-£31k - On-site occasional travel to other sites
We're looking for an IT Support Engineer to join a growing IT team supporting a busy multi-site environment.
This is a varied role where you'll provide 1st and 2nd line support across a range of technologies, helping to ensure users receive a responsive and reliable IT service.
You'll be involved in supporting networks, telephony, end-user devices, and core business systems while working as part of a collaborative service desk team.
What you’ll be doing as the IT Support Engineer
- Providing 1st and 2nd line technical support to users across multiple locations.
- Troubleshooting hardware, software, networking, and connectivity issues.
- Supporting wired and wireless networks, VPNs, and mobile technologies.
- Assisting with Microsoft Teams telephony and mobile phone systems.
- Carrying out basic network administration, including VLAN and wireless configuration.
- Delivering excellent customer service and ensuring tickets are resolved efficiently.
What we're looking for in the IT Support Engineer
- Experience in an IT Support, Service Desk or IT Engineer role.
- Strong troubleshooting skills across hardware, software, and networking.
- Excellent communication and customer service skills.
- Ability to manage priorities and work effectively under pressure.
- A proactive attitude and willingness to learn.
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IT Support Engineer in Gloucester employer: Hunter Selection Ltd
Hunter Selection Ltd is an excellent employer for Electrical Maintenance Engineers, offering a dynamic work environment in Willand that fosters career development and growth. With a focus on employee well-being, the company provides enhanced pension benefits and a supportive culture that values multiskilled backgrounds, making it an ideal place for those seeking meaningful and rewarding employment.
