At a Glance
- Tasks: Lead IT services across multiple sites, ensuring smooth operations and enhancing service delivery.
- Company: Dynamic organisation focused on innovative IT solutions and team development.
- Benefits: Competitive salary, professional growth opportunities, and a supportive work environment.
- Other info: Opportunity to work in a collaborative setting with excellent career advancement potential.
- Why this job: Shape the future of technology while mentoring a passionate IT team.
- Qualifications: Strong background in ICT, Microsoft technologies, and project management skills.
The predicted salary is between 55000 - 70000 £ per year.
We’re looking for a Senior Information Services Manager to lead the delivery and development of IT services across a multi-site organisation. This is a hands-on leadership role where you’ll be responsible for keeping systems running smoothly, improving how services are delivered, and supporting a small IT team. You’ll also play a key part in shaping how technology is used longer term, from infrastructure and security through to end-user support.
What You’ll Be Doing
- Overseeing the day-to-day running of IT systems across multiple sites
- Managing infrastructure including networks, servers, devices, and cloud platforms
- Leading on system upgrades, migrations and wider technical projects
- Taking ownership of IT security, data protection and disaster recovery planning
- Managing and improving service desk processes, including ticketing and workflows
- Working with third-party suppliers and managing contracts and performance
- Supporting and mentoring a small IT team, helping develop skills and capability
- Working closely with stakeholders to identify improvements and support business needs
What We’re Looking For
- Strong background in a senior ICT / infrastructure role
- Solid knowledge of Microsoft technologies (Azure, Microsoft 365, Windows Server, Intune)
- Good networking knowledge (firewalls, switches, VLANs, VPNs, DNS, DHCP)
- Experience managing service management tools (e.g. Jira Service Management or similar)
- Understanding of IT security, data protection and compliance
- Comfortable managing projects and balancing multiple priorities
- Strong communication skills – able to deal with both technical and non-technical people
Nice to Have
- Experience working across multiple sites or in a similar environment
- Exposure to MIS platforms
- Scripting or automation skills (e.g. PowerShell)
- Experience within education environment
Senior IT Services Lead — Infrastructure, Security & Support in Ferndown employer: Hunter Selection Ltd
Join a dynamic and innovative organisation that values collaboration and professional growth, where as a Senior IT Services Lead, you will have the opportunity to shape the future of technology across multiple sites. Our supportive work culture fosters continuous learning and development, ensuring you can enhance your skills while making a meaningful impact on our IT services. Located in a vibrant area, we offer competitive benefits and a commitment to employee well-being, making us an excellent employer for those seeking a rewarding career in IT.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Services Lead — Infrastructure, Security & Support in Ferndown
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field and let them know you're on the lookout for a Senior IT Services Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical projects. Whether it's upgrading your home network or volunteering to help a local charity with their IT needs, showcasing your skills in real-world scenarios can make you stand out to potential employers.
✨Tip Number 3
When you land that interview, be ready to discuss how you've tackled challenges in IT security and infrastructure management. Use specific examples to demonstrate your problem-solving skills and how you’ve improved service delivery in past roles.
✨Tip Number 4
Don’t forget to check out our website for the latest job openings! Applying directly through us not only shows your interest but also gives you a better chance of being noticed by our hiring team.
We think you need these skills to ace Senior IT Services Lead — Infrastructure, Security & Support in Ferndown
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior IT Services Lead role. Highlight your background in ICT and any relevant projects you've led, especially those involving Microsoft technologies and IT security.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this hands-on leadership role. Share specific examples of how you've improved IT services or supported teams in the past, and don’t forget to mention your passion for technology!
Showcase Your Communication Skills:Since you'll be dealing with both technical and non-technical folks, make sure your application demonstrates your strong communication skills. Use clear language and avoid jargon where possible to show us you can bridge the gap between tech and business needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Hunter Selection Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft technologies like Azure and Microsoft 365. Be ready to discuss how you've used these tools in past roles, especially in managing infrastructure and security.
✨Showcase Your Leadership Skills
Since this role involves leading a small IT team, prepare examples of how you've successfully mentored others or improved team performance. Highlight any experience you have in managing projects and balancing multiple priorities.
✨Understand the Business Needs
Familiarise yourself with the company’s operations and think about how technology can enhance their services. Be prepared to discuss how you've identified improvements in previous roles and how you can support business needs effectively.
✨Communicate Clearly and Confidently
Strong communication skills are key for this position. Practice explaining technical concepts in simple terms, as you'll need to interact with both technical and non-technical stakeholders. Confidence in your delivery will make a great impression.
