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For Companies At a Glance
- Tasks: Lead food safety and quality initiatives while ensuring compliance with industry standards.
- Company: Established food manufacturing business focused on excellence and continuous improvement.
- Benefits: Competitive salary, full-time role, and opportunities for career development.
- Why this job: Make a real impact on food safety and quality in a dynamic environment.
- Qualifications: Experience in technical services and strong knowledge of food safety regulations.
- Other info: Join a supportive team with clear pathways for career growth.
The predicted salary is between 36000 - 60000 £ per year.
We are hiring for our client, a well-established food manufacturing business, who are seeking a Technical Services Manager to support and continuously improve food safety, quality, and regulatory compliance across their site. This role will act as a key technical interface between the business, customers, and suppliers, with responsibility for the Quality Management System, internal audits, supplier approval, and customer technical support. Working closely with Technical, Quality, NPD, Operations, and Maintenance teams, the Technical Services Manager will ensure the site remains fully audit-ready and compliant with BRCGS, HACCP, and legislative requirements.
This is a high-impact opportunity for an experienced technical professional looking to step into a broad, systems-focused leadership role.
- Site-wide Technical Ownership – You will own and develop the Quality Management System and food safety risk frameworks
- Strong Customer & Supplier Interface – Act as the technical lead for audits, complaints, and approvals
- Career Progression Opportunity – Join a business committed to food safety excellence and continuous improvement
The Role
- Maintain and continuously improve the site Quality Management System (QMS) in line with BRCGS, HACCP, and legislative requirements
- Lead internal audit programmes, manage third-party audit actions, and ensure timely close-out
- Act as a core member of the HACCP team, supporting food safety risk assessments and controls
- Manage supplier approval programmes, including evaluation, audits, re-approval, and performance monitoring
- Own horizon scanning, food fraud, authenticity, vulnerability assessments, and mitigation plans
- Manage customer complaints, investigations, trending, reporting, and technical responses
- Support customer submissions, retailer portals, and technical documentation, including specifications
- Host and support customer, certification, and regulatory audits
- Work closely with Operations and Maintenance to ensure acceptable fabrication and maintenance standards
- Ensure all technical systems remain audit-ready at all times
The Person
- Proven experience in a Technical Services Manager or similar food safety / quality systems role
- Strong working knowledge of BRCGS, HACCP, food legislation, and retailer codes of practice
- Experience managing audits, supplier approval, complaints, and technical documentation
- Confident communicator with the ability to engage customers, auditors, and internal teams
- Detail-driven with a proactive, risk-based approach to food safety and quality
The Reward
- Competitive salary (negotiable depending on experience)
- Full-time, permanent position
- Opportunity to influence site-wide technical strategy
- Supportive, professional working environment
- Clear scope for long-term career development
Technical Services Manager in London employer: Hunter Savage
Contact Detail:
Hunter Savage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Manager in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local food safety events. We all know that sometimes it’s not just what you know, but who you know that can land you that Technical Services Manager role.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of BRCGS and HACCP. We recommend creating a cheat sheet of key points and examples from your past experiences that showcase your skills in managing audits and supplier approvals.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. We suggest mentioning something specific from the conversation to remind them why you’re the perfect fit for their Technical Services Manager position.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We make it easy for you to showcase your skills and experience directly to employers looking for someone just like you.
We think you need these skills to ace Technical Services Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Services Manager role. Highlight your experience with Quality Management Systems, BRCGS, and HACCP. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about food safety and quality. Share specific examples of how you've improved systems in previous roles – we love a good story!
Show Off Your Communication Skills: As a Technical Services Manager, you'll need to communicate effectively with various teams and customers. In your application, give us examples of how you've successfully engaged with different stakeholders in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Hunter Savage
✨Know Your Standards
Familiarise yourself with BRCGS, HACCP, and relevant food legislation before the interview. Being able to discuss these standards confidently will show that you understand the technical requirements of the role and can effectively manage compliance.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed audits, supplier approvals, or customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Engage with Technical Scenarios
Be ready to discuss hypothetical scenarios related to food safety and quality management. Think about how you would handle a customer complaint or an audit finding, as this demonstrates your problem-solving skills and technical knowledge.
✨Communicate Clearly
As a Technical Services Manager, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and concisely, especially when discussing complex technical information, to ensure you come across as a confident communicator.
