Client Service Administrator in Lisburn

We are hiring for our client, a well-established professional services firm, who are seeking a proactive and customer-focused Client Services Administrator to join their growing team.
This role is ideal for someone who enjoys working with people, managing client queries, and supporting service delivery in a structured, professional environment.
Top 3 Things to Know About this Job: Client-facing role with variety and responsibility Hybrid working – one day working from home Join a stable, supportive professional services business with long-term career prospects The Role: * Act as a first point of contact for clients via phone, email, and written correspondence * Handle client enquiries professionally, ensuring accurate information and timely responses * Support clients throughout their service journey, maintaining clear and empathetic communication * Maintain and update client records accurately on internal systems * Request, track, and organise client documentation * Liaise with internal teams to ensure client matters progress efficiently * Prepare correspondence, reports, and client updates * Ensure compliance with internal procedures, data protection, and confidentiality requirements * Assist with diary coordination, appointments, and follow-up actions * Provide general administrative support to ensure smooth day-to-day operations The Person – What We\’re Looking For * Previous experience in a client services, customer support, or administrative role * Strong communication skills with a calm, professional telephone manner * Excellent organisational skills and attention to detail * Confident managing sensitive conversations with empathy and discretion * Ability to prioritise workload and work to deadlines * IT confident, with experience using Microsoft Office and CRM-style systems * Team-oriented, proactive, and solutions-focused * Experience in professional services is desirable but not essential The Reward – What\’s in it for You?
* Permanent, full-time role * Hybrid working: 1 day WFH per week * Competitive salary depending on experience * Supportive team culture with structured training * Opportunity to develop a long-term career in professional services * Modern office environment and clear processes Next Steps – Why Hunter Savage Hunter Savage is a specialist recruitment consultancy working across the business support sector.
For more information or to apply for this Client Services Administrator role, contact Nuala McClinton for a confidential discussion.
Skills: client services administrator administration business support