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- Tasks: Engage with customers to understand their insurance needs and provide tailored solutions.
- Company: Join a family-owned insurance brokerage with over 50 years of community-driven service.
- Benefits: Enjoy competitive salary, bonuses, private medical insurance, and professional development funding.
- Why this job: Be part of a supportive team in a vibrant office, making a real impact in the community.
- Qualifications: GCSEs in Maths and English; customer-focused with a passion for service and sales.
- Other info: Flexible hours available; full-time or part-time options to suit your lifestyle.
The predicted salary is between 24000 - 36000 £ per year.
We are hiring for our client, a well-established, family-owned insurance brokerage with over 50 years of experience in the market. With a strong local presence across County Down and County Armagh, they pride themselves on their customer-first approach and community-driven ethos. They are now seeking a Personal Lines Customer Advisor to join their dedicated team in a fast-paced, customer-focused environment.
This is an excellent opportunity for someone with a strong background in insurance sales who enjoys working directly with customers and is passionate about delivering top-tier service. This Personal Lines Customer Advisor role is based in a vibrant office environment and offers an attractive salary and a suite of benefits, including performance-related bonuses and private medical insurance.
- Competitive Salary + Annual Bonus
- Private Medical Insurance & Death in Service Cover
- Supportive, close-knit culture with long-standing community roots
- Competitive salary (negotiable based on experience)
- Annual performance-based bonus
- Private medical insurance
- Death in service benefit
- Company pension and wellness programme
- Funding available for professional development and exams
- Full-time or part-time hours available (Mon-Fri, 9am-5pm)
- Local, family-owned business with strong values and community focus
Responsibilities:
- Serve customers face-to-face and over the phone, understanding their insurance needs
- Advise on and sell a wide range of personal lines insurance products (car, home, van, travel, legal protection, GAP insurance, etc.)
- Maintain high levels of accuracy and compliance in administration
- Build and maintain strong customer relationships, offering tailored insurance solutions
- Operate within a supportive team and contribute to a collaborative workplace culture
Requirements:
- Working knowledge of OpenGi software (preferred)
- Customer-focused, with a passion for service and sales
- GCSEs (or equivalent) including Maths and English
Customer Service Advisor - Part Time and Full Time employer: Hunter Savage
Contact Detail:
Hunter Savage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Part Time and Full Time
✨Tip Number 1
Familiarise yourself with the specific insurance products mentioned in the job description, such as car, home, and travel insurance. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Research the company’s community involvement and values. Being able to discuss how your personal values align with theirs can set you apart from other candidates and show that you're a good cultural fit.
✨Tip Number 3
Prepare examples of how you've successfully built customer relationships in previous roles. Highlighting your experience in delivering top-tier service will resonate well with their customer-first approach.
✨Tip Number 4
If you have experience with OpenGi software, be ready to discuss it. If not, consider familiarising yourself with similar systems, as this could give you an edge in demonstrating your adaptability and willingness to learn.
We think you need these skills to ace Customer Service Advisor - Part Time and Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and insurance sales. Use specific examples that demonstrate your ability to meet customer needs and deliver excellent service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your understanding of the insurance industry. Mention why you are interested in this particular role and how your values align with the company's community-driven ethos.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and relationship-building. These are crucial for a Personal Lines Customer Advisor and will show that you are a good fit for the team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the insurance sector.
How to prepare for a job interview at Hunter Savage
✨Show Your Customer Service Passion
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with the company's customer-first approach.
✨Know Your Insurance Products
Familiarise yourself with the various personal lines insurance products mentioned in the job description, such as car, home, and travel insurance. Being able to discuss these products confidently will demonstrate your preparedness and interest in the role.
✨Highlight Team Collaboration Skills
Since the role involves working within a supportive team, be ready to discuss your experience in collaborative environments. Share examples of how you've contributed to team success and maintained strong relationships with colleagues.
✨Prepare Questions About Company Culture
Research the company’s values and community focus, and prepare thoughtful questions about their culture. This shows that you are genuinely interested in being part of their close-knit team and aligns with their long-standing community roots.
