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- Tasks: Assist customers with their insurance needs and provide tailored solutions.
- Company: Join a family-owned insurance brokerage with over 50 years of community-focused service.
- Benefits: Enjoy competitive salary, bonuses, private medical insurance, and professional development funding.
- Why this job: Be part of a supportive team in a vibrant office, making a real impact on customers' lives.
- Qualifications: GCSEs in Maths and English; customer-focused with a passion for service and sales.
- Other info: Flexible full-time or part-time hours available, Monday to Friday.
The predicted salary is between 28800 - 43200 £ per year.
We are hiring for our client, a well-established, family-owned insurance brokerage with over 50 years of experience in the market. With a strong local presence across County Down and County Armagh, they pride themselves on their customer-first approach and community-driven ethos. They are now seeking a Personal Lines Customer Advisor to join their dedicated team in a fast-paced, customer-focused environment.
This is an excellent opportunity for someone with a strong background in insurance sales who enjoys working directly with customers and is passionate about delivering top-tier service. This Personal Lines Customer Advisor role is based in a vibrant office environment and offers an attractive salary and a suite of benefits, including performance-related bonuses and private medical insurance.
- Competitive Salary + Annual Bonus
- Private Medical Insurance & Death in Service Cover
- Supportive, close-knit culture with long-standing community roots
- Competitive salary (negotiable based on experience)
- Annual performance-based bonus
- Private medical insurance
- Death in service benefit
- Company pension and wellness programme
- Funding available for professional development and exams
- Full-time or part-time hours available (Mon-Fri, 9am-5pm)
- Local, family-owned business with strong values and community focus
Responsibilities:
- Serve customers face-to-face and over the phone, understanding their insurance needs
- Advise on and sell a wide range of personal lines insurance products (car, home, van, travel, legal protection, GAP insurance, etc.)
- Maintain high levels of accuracy and compliance in administration
- Build and maintain strong customer relationships, offering tailored insurance solutions
- Operate within a supportive team and contribute to a collaborative workplace culture
Requirements:
- Working knowledge of OpenGi software (preferred)
- Customer-focused, with a passion for service and sales
- GCSEs (or equivalent) including Maths and English
Customer Care Assistant - Full & Part Time employer: Hunter Savage
Contact Detail:
Hunter Savage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Assistant - Full & Part Time
✨Tip Number 1
Familiarise yourself with the specific insurance products mentioned in the job description, such as car, home, and travel insurance. This knowledge will help you engage confidently with potential customers and demonstrate your expertise during interviews.
✨Tip Number 2
Research the company’s community-driven ethos and values. Being able to articulate how your personal values align with theirs can set you apart and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare examples from your past experience where you've successfully built customer relationships or provided exceptional service. These anecdotes will illustrate your customer-focused approach and sales skills during any discussions.
✨Tip Number 4
If you have experience with OpenGi software, be sure to mention it. If not, consider familiarising yourself with similar systems, as this could give you an edge and show your willingness to learn and adapt.
We think you need these skills to ace Customer Care Assistant - Full & Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Personal Lines Customer Advisor position. Tailor your application to highlight relevant experience in insurance sales and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service and insurance sales. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to deliver top-tier service.
Write a Tailored Cover Letter: In your cover letter, express your passion for customer service and your understanding of the insurance industry. Mention why you are interested in working for a family-owned business and how you align with their community-driven ethos.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Hunter Savage
✨Know Your Insurance Products
Familiarise yourself with the range of personal lines insurance products that the company offers. Be prepared to discuss how you would advise customers on these products and tailor solutions to their needs.
✨Demonstrate Customer Focus
Showcase your passion for customer service during the interview. Share examples from your past experiences where you went above and beyond to meet a customer's needs or resolve an issue.
✨Highlight Team Collaboration
Since the role involves working within a supportive team, be ready to discuss your experience in collaborative environments. Mention specific instances where teamwork led to successful outcomes.
✨Prepare Questions
Have thoughtful questions ready to ask the interviewer about the company culture, training opportunities, and performance expectations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
