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- Tasks: Assist customers with parts orders and provide expert advice on products.
- Company: Reputable dealership in Exeter focused on customer satisfaction.
- Benefits: Competitive salary, bonus opportunities, 22 days leave, and training.
- Why this job: Join a leading brand and develop your career in the automotive industry.
- Qualifications: Experience as a parts advisor and strong customer service skills.
- Other info: Great team environment with opportunities for growth and development.
The predicted salary is between 33575 - 33575 £ per year.
Location: Exeter
Hours: Mon-Fri Days (40 hours) & Sat morn on a rota
Salary: £33,575 depending on experience + bonus
Benefits:
- Access to a commitment & profit share bonus
- 22 days annual leave plus the bank holidays
- Access to a company pension scheme
- Full in-house and off-site manufacturer-approved training
- Fantastic career prospects with an industry-leading brand
- Life insurance and sometimes health/medical insurance schemes
- Employee Assistance Program (EAP): Support for mental, physical, and financial wellbeing
- Discount schemes
Our client, a reputable and customer focussed dealership in Exeter is recruiting for a Parts Advisor.
Responsibilities:
- Receive all parts orders, interpreting customer requirements and giving advice on any additional requirements or prices, matching orders against stock items and advising customer of any items which are not stocked or need ordering
- Actively promote new customer business generation and liaise with manager/aftersales executives
- Keeping customer / workshop updated on backorders and part availability
- Pick all parts from parts stores and allocate to technicians in the workshop accordingly
- Liaising with suppliers
- To maximize sales opportunities through upselling and campaigns
- To be responsible for key account customers; developing sales and opportunities to increase spend
- Ensure that all customer complaints are dealt with both speedily and effectively, referring any unresolved problems to the job holder's immediate supervisor
The Successful individual:
- Will have experience in a parts advisor role: car or commercial
- Will provide excellent customer service
- Will have excellent organisational skills
- Will be a team player
Please call Suzanne on (phone number removed) or submit your CV.
Parts Advisor in Exeter employer: Hunter Knight Recruitment Ltd
Contact Detail:
Hunter Knight Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about parts advisor roles. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for interviews by brushing up on your product knowledge and customer service skills. We recommend practising common interview questions related to parts advising so you can showcase your expertise confidently.
✨Tip Number 3
Don’t just wait for job openings to pop up! Be proactive and reach out to dealerships directly. Express your interest in potential parts advisor positions and ask if they have any upcoming vacancies.
✨Tip Number 4
Apply through our website for the best chance of landing that parts advisor role! We make it easy for you to showcase your skills and experience directly to employers looking for top talent.
We think you need these skills to ace Parts Advisor in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor, especially in customer service and organisation. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how you can contribute to our team. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Customer Service Skills: Since this role is all about customer interaction, make sure to highlight any previous experience where you’ve provided excellent service. We love candidates who can demonstrate their ability to handle customer queries effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Hunter Knight Recruitment Ltd
✨Know Your Parts
Familiarise yourself with common car parts and their functions. Being able to discuss specific parts and their applications will show your expertise and enthusiasm for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved complaints or upsold products, as this is crucial for a Parts Advisor.
✨Show Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. You might be juggling multiple orders and customer requests, so demonstrating your organisational abilities will be key.
✨Team Player Attitude
Think of examples that showcase your ability to work well in a team. Highlight experiences where you collaborated with colleagues or supported technicians, as teamwork is essential in this role.