Parts Advisor (Cardiff) – Customer‑Centric & Upsell Pro
Parts Advisor (Cardiff) – Customer‑Centric & Upsell Pro

Parts Advisor (Cardiff) – Customer‑Centric & Upsell Pro

Cardiff Full-Time 29000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Receive and interpret parts orders while delivering top-notch customer service.
  • Company: Reputable recruitment agency with a focus on customer satisfaction.
  • Benefits: Salary between £29,000-£32,000 plus performance bonuses.
  • Why this job: Join a dynamic team and enhance your skills in a customer-centric environment.
  • Qualifications: Experience in parts advisory and strong organisational skills required.
  • Other info: Full-time role with a rota that includes Saturday mornings.

The predicted salary is between 29000 - 32000 £ per year.

A reputable recruitment agency is seeking an experienced Parts Advisor in Cardiff. This role involves receiving and interpreting parts orders, maintaining stock records, and providing exceptional customer service.

The successful candidate will have:

  • Experience in a parts advisory capacity
  • Excellent organizational skills
  • A team-oriented mindset

The position offers a salary range of £29,000-£32,000 with bonuses based on experience and performance, and operates on a full-time basis with a rota including Saturday mornings.

Parts Advisor (Cardiff) – Customer‑Centric & Upsell Pro employer: Hunter Knight Recruitment Ltd

Join a dynamic team in Cardiff where your expertise as a Parts Advisor will be valued and rewarded. Our company fosters a collaborative work culture that prioritises employee growth, offering training and development opportunities to enhance your skills. With competitive salaries, performance-based bonuses, and a supportive environment, we are committed to ensuring our employees thrive both personally and professionally.
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Contact Detail:

Hunter Knight Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Parts Advisor (Cardiff) – Customer‑Centric & Upsell Pro

Tip Number 1

Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.

Tip Number 2

Practice your upselling techniques! Since this role is all about customer-centric service and upselling, think of examples from your past experiences where you've successfully upsold products or services. Be ready to share these during your interview.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which can boost your chances of landing the job.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Parts Advisor (Cardiff) – Customer‑Centric & Upsell Pro

Parts Order Interpretation
Stock Record Maintenance
Customer Service
Organizational Skills
Teamwork
Upselling Techniques
Communication Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor. We want to see how you've interpreted parts orders and provided top-notch customer service in the past. Customising your CV shows us you're serious about the role!

Show Off Your Organisational Skills: In your application, give us examples of how you've maintained stock records or managed inventory. We love candidates who can keep things organised, so don’t hold back on sharing your successes!

Highlight Team Spirit: Since we’re all about teamwork, let us know how you’ve collaborated with others in previous roles. Share a story or two that showcases your team-oriented mindset – it’ll help us see how you fit into our culture!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, plus you’ll get to see more about what we do at StudySmarter. Don’t miss out on this opportunity!

How to prepare for a job interview at Hunter Knight Recruitment Ltd

Know Your Parts Inside Out

Before the interview, brush up on your knowledge of automotive parts and their functions. Being able to discuss specific parts and how they relate to customer needs will show that you’re not just familiar with the role but genuinely passionate about it.

Show Off Your Customer Service Skills

Prepare examples of how you've provided exceptional customer service in the past. Think of situations where you went above and beyond to help a customer or resolved a tricky issue. This will demonstrate your customer-centric approach, which is crucial for this role.

Demonstrate Team Spirit

Since the job requires a team-oriented mindset, be ready to share experiences where you collaborated effectively with colleagues. Highlight how you contributed to team goals and supported others, as this will resonate well with the interviewers.

Be Ready to Upsell

Think of strategies you’ve used in the past to upsell products or services. Prepare to discuss how you can identify customer needs and suggest additional parts or services that would enhance their experience. This shows you understand the sales aspect of the role.

Parts Advisor (Cardiff) – Customer‑Centric & Upsell Pro
Hunter Knight Recruitment Ltd
Location: Cardiff

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