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- Tasks: Assist customers with parts orders and provide expert advice on products.
- Company: Reputable dealership in Cardiff focused on customer satisfaction.
- Benefits: Competitive salary, bonus opportunities, and a supportive team environment.
- Why this job: Join a dynamic team and enhance your skills in a thriving automotive industry.
- Qualifications: Experience as a parts advisor and strong customer service skills.
- Other info: Great opportunity for career growth and development.
The predicted salary is between 29000 - 32000 £ per year.
Location: Cardiff
Hours: Mon-Fri Days (40 hours) & Sat morn on a rota
Salary: £29,000-£32,000+ depending on experience + bonus
Our client, a reputable and customer focussed dealership in Cardiff is recruiting for a Parts Advisor.
Responsibilities:
- Receive all parts orders, interpreting customer requirements and giving advice on any additional requirements or prices, matching orders against stock items and advising customer of any items which are not stocked or need ordering.
- Actively promote new customer business generation and liaise with manager/aftersales executives.
- Keeping customer/workshop updated on backorders and part availability.
- Pick all parts from parts stores and allocate to technicians in the workshop accordingly.
- Liaising with suppliers.
- To maximize sales opportunities through upselling and campaigns.
- To be responsible for key account customers; developing sales and opportunities to increase spend.
- Ensure that all customer complaints are dealt with both speedily and effectively, referring any unresolved problems to the job holder's immediate supervisor.
The Successful individual:
- Will have experience in a parts advisor role: car or commercial.
- Will provide excellent customer service.
- Will have excellent organisational skills.
- Will be a team player.
Please call Suzanne on (phone number removed) or submit your CV.
Parts Advisor in Cardiff employer: Hunter Knight Recruitment Ltd
Contact Detail:
Hunter Knight Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about parts advisor roles. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for interviews by brushing up on your product knowledge and customer service skills. We want you to shine when discussing how you can help customers find the right parts and upsell effectively.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out to dealerships directly. Express your interest in parts advisor roles and show them why you’d be a great fit. You never know what opportunities might pop up!
✨Tip Number 4
Apply through our website for the best chance at landing that parts advisor gig! We’re all about making the process smooth and easy for you, so don’t miss out on the chance to showcase your skills.
We think you need these skills to ace Parts Advisor in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor, especially in car or commercial settings. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service and organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Cardiff. Mention specific experiences that relate to the responsibilities listed in the job description, and show us your enthusiasm for the role.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make it easy for us to see why you’d be a great addition to our dealership!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Hunter Knight Recruitment Ltd
✨Know Your Parts
Familiarise yourself with common car parts and their functions. Being able to discuss specific parts and their applications will show your expertise and enthusiasm for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved complaints or upsold products, as this is crucial for a Parts Advisor.
✨Organisational Skills Matter
Be ready to discuss how you manage your time and organise tasks. You might be juggling multiple orders and customer requests, so demonstrating your organisational skills will be key.
✨Team Player Attitude
Think of examples that showcase your ability to work well in a team. Highlight experiences where you collaborated with colleagues or supported technicians, as teamwork is essential in this role.
