At a Glance
- Tasks: Transport non-urgent patients to appointments with care and professionalism.
- Company: Join a dedicated team making a real difference in patients' lives.
- Benefits: Enjoy a competitive salary of £25,430 and flexible 4 on 4 off shifts.
- Why this job: Be part of a rewarding role that values teamwork and compassion.
- Qualifications: Experience in customer care and communication is essential; full UK manual car license required.
- Other info: Work across North West and Central London, with varied shift patterns including nights and weekends.
The predicted salary is between 20344 - 26716 £ per year.
Job Description
Ambulance Care Assistant
Every day is different as an ACA and you could really make a difference to patients lives.
My client is currently looking for enthusiastic and passionate Ambulance Care Assistants to transport their patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centres and other similar facilities.
If you have experience of caring for people with proven customer care and communication skills with the public, then I would like to hear from you! You will need to be flexible, adaptable, and at times, discreet. A good sense of humour and local knowledge of the area you are applying to work in will also be an advantage.
Please ensure that your application relates to the essential criteria in the person specification.
Applications for this vacancy will be to work across North West and Central London, Salary / shift detail / Salary £25,430.00 / 4 on 4 off – all shifts including early, mid, late, nights and weekends / 12 hour shifts.
Main duties of the job:
The role of the Ambulance Care Assistant involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role which requires a professional and caring attitude, as well as teamwork. You will work in a team of two, or on your own, undertaking duties in a variety of vehicle types. You need a full UK manual car driving licence, with two year’s driving experience. (Please note that a maximum of 3 penalty points will be considered for a minor motoring offence only.)
Your role will start with a paid training course (8 days Monday – Friday, once completed one months shifts). The training involves clinical training to be a 'First Person on Scene’, patient transport driver training, and a full uniform is provided. During the training course it is your responsibility to attend in full, on each day. Accommodation and travel expenses will not be provided so you will need to consider the costs and travel expense of attending these venues (usually in Essex or North London).
You MUST be able to commit to undertaking the training course as outlined above.
The organisation delivers Patient Transport Services in Greater London, Essex, Kent and the home counties. Their vision is underpinned by four goals:
• Be an exceptional place to work, volunteer and learn.
• Provide outstanding quality of care and performance.
• Be excellent collaborators and innovators as system partners.
• Be an environmentally and financially sustainable organisation.
The environment is a place where all who work and access the services are free from all forms of discrimination and where the diversity of staff, patients, visitors and service-users is recognised as a key driver to there success and is openly valued and celebrated. You will also be eligible for the following benefits: • Contributory Pension Scheme • Free on-site parking • Minimum of 19 days annual leave • Occupational Health services including a 24hr Employee Assistance Program, mental health and wellbeing, legal and financial service
Ambulance Care Assistant employer: Hunter Heywood Ltd.
Contact Detail:
Hunter Heywood Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant
✨Tip Number 1
Familiarize yourself with the local area where you'll be working. Having good local knowledge can really set you apart, as it shows your commitment and ability to navigate efficiently while transporting patients.
✨Tip Number 2
Highlight any previous experience in customer care or healthcare roles during your conversations. Sharing specific examples of how you've positively impacted patients' lives can demonstrate your passion and suitability for the role.
✨Tip Number 3
Showcase your flexibility and adaptability by discussing situations where you've had to adjust to changing circumstances. This is crucial in a role that involves varying shifts and patient needs.
✨Tip Number 4
Bring a sense of humor into your interactions. A good sense of humor can help ease the stress of patients and create a positive atmosphere, which is essential in this caring role.
We think you need these skills to ace Ambulance Care Assistant
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an Ambulance Care Assistant. Highlight your relevant experience in caring for people and your customer care skills in your application.
Tailor Your Application: Customize your CV and cover letter to reflect the essential criteria mentioned in the job description. Emphasize your flexibility, adaptability, and any experience you have with transporting patients.
Showcase Communication Skills: Since communication is key in this role, provide examples in your application that demonstrate your strong communication skills and ability to work well with the public.
Highlight Local Knowledge: If you have local knowledge of North West and Central London, mention it in your application. This can be a significant advantage and shows your familiarity with the area.
How to prepare for a job interview at Hunter Heywood Ltd.
✨Show Your Passion for Patient Care
Make sure to express your enthusiasm for helping others during the interview. Share specific examples of how you've positively impacted patients' lives in previous roles, as this will demonstrate your commitment to the role of an Ambulance Care Assistant.
✨Highlight Your Communication Skills
Since the job requires strong customer care and communication skills, prepare to discuss situations where you effectively communicated with patients or their families. This could include resolving conflicts or providing reassurance in stressful situations.
✨Demonstrate Flexibility and Adaptability
Be ready to talk about times when you had to adapt to changing circumstances or work under pressure. The role involves various shifts and unpredictable situations, so showcasing your ability to remain calm and flexible will be crucial.
✨Know the Local Area
Familiarize yourself with the North West and Central London areas, as local knowledge can be a significant advantage. Mention any relevant experience you have navigating these regions, which will show that you're prepared for the logistical aspects of the job.