At a Glance
- Tasks: Transport non-urgent patients to appointments with care and professionalism.
- Company: Join a leading Patient Transport Services organization in Greater London, Essex, and Kent.
- Benefits: Enjoy a contributory pension, free parking, 19+ days annual leave, and wellness support.
- Why this job: Make a real difference in patients' lives while working in a supportive and diverse environment.
- Qualifications: Must have a full UK manual driving license and experience in customer care.
- Other info: Paid training provided; commitment to training is essential.
The predicted salary is between 20344 - 28700 £ per year.
Job Description
Ambulance Care Assistant
Every day is different as an ACA and you could really make a difference to patients lives.
My client is currently looking for enthusiastic and passionate Ambulance Care Assistants to transport their patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centres and other similar facilities.
If you have experience of caring for people with proven customer care and communication skills with the public, then I would like to hear from you! You will need to be flexible, adaptable, and at times, discreet. A good sense of humour and local knowledge of the area you are applying to work in will also be an advantage.
Please ensure that your application relates to the essential criteria in the person specification.
Applications for this vacancy will be to work across Greater London, Essex and Kent. Salary / shift detail / Salary £25,556 / 4 on 4 off – all shifts including early, mid, late, nights and weekends / 12 hour shifts.
Main duties of the job:
The role of the Ambulance Care Assistant involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role which requires a professional and caring attitude, as well as teamwork. You will work in a team of two, or on your own, undertaking duties in a variety of vehicle types. You need a full UK manual car driving licence, with one year’s driving experience. (Please note that a maximum of 3 penalty points will be considered for a minor motoring offence only.)
Your role will start with a paid training course (8 days Monday – Friday, once completed one months shifts). The training involves clinical training to be a 'First Person on Scene’, patient transport driver training, and a full uniform is provided. During the training course it is your responsibility to attend in full, on each day. Accommodation and travel expenses will not be provided so you will need to consider the costs and travel expense of attending these venues (usually in Essex or North London).
You MUST be able to commit to undertaking the training course as outlined above.
The organisation delivers Patient Transport Services in Greater London, Essex, Kent and the home counties. Their vision is underpinned by four goals:
• Be an exceptional place to work, volunteer and learn.
• Provide outstanding quality of care and performance.
• Be excellent collaborators and innovators as system partners.
• Be an environmentally and financially sustainable organisation.
The environment is a place where all who work and access the services are free from all forms of discrimination and where the diversity of staff, patients, visitors and service-users is recognised as a key driver to there success and is openly valued and celebrated. You will also be eligible for the following benefits: • Contributory Pension Scheme • Free on-site parking (Essex only) • Occupational Health services including a 24hr Employee Assistance Program, mental health and wellbeing, legal and financial service
Ambulance Care Assistant employer: Hunter Heywood Ltd.
Contact Detail:
Hunter Heywood Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant
✨Tip Number 1
Familiarize yourself with the local area where you'll be working. Having good local knowledge can really set you apart during the interview process, as it shows your commitment and readiness to assist patients effectively.
✨Tip Number 2
Highlight any previous experience in customer care or communication roles. Being able to demonstrate your ability to interact positively with the public will be crucial in this role, so think of specific examples to share.
✨Tip Number 3
Prepare for the training course by ensuring you can commit fully to the schedule. Showing that you're dedicated to completing the training without any issues will reflect well on your application.
✨Tip Number 4
Emphasize your flexibility and adaptability in your discussions. The role requires you to work various shifts, so being open about your availability and willingness to take on different responsibilities will make you a strong candidate.
We think you need these skills to ace Ambulance Care Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customize your application to highlight your experience in caring for people and your customer care skills. Refer specifically to the essential criteria mentioned in the job description.
Showcase Your Flexibility: Emphasize your adaptability and willingness to work various shifts, including nights and weekends. Mention any previous experience that demonstrates your ability to handle different situations.
Highlight Local Knowledge: If you have local knowledge of Greater London, Essex, or Kent, be sure to mention it. This can give you an edge as it shows your familiarity with the area you'll be working in.
Prepare for Training Commitment: Clearly state your commitment to attending the full training course. Highlight your readiness to invest time and effort into becoming a qualified Ambulance Care Assistant.
How to prepare for a job interview at Hunter Heywood Ltd.
✨Show Your Passion for Patient Care
Make sure to express your enthusiasm for helping patients during the interview. Share specific examples from your past experiences where you made a positive impact on someone's life, as this role is all about caring for others.
✨Demonstrate Flexibility and Adaptability
Since the job requires working various shifts and adapting to different situations, be prepared to discuss how you've successfully handled changes in your previous roles. Highlight any experiences that showcase your ability to remain calm and effective under pressure.
✨Emphasize Communication Skills
Strong communication is key in this role. Be ready to provide examples of how you've effectively communicated with patients or team members in the past. This could include resolving conflicts, providing clear instructions, or simply being a good listener.
✨Know the Local Area
Having local knowledge can be a significant advantage. Research the areas you will be working in and be prepared to discuss how this knowledge can help you navigate efficiently and provide better service to patients.