At a Glance
- Tasks: Process and dispatch customer orders while ensuring accuracy and timely delivery.
- Company: Join Hunter Douglas, a global leader in window coverings with a focus on innovation.
- Benefits: Inclusive workplace, supportive culture, and opportunities for personal growth.
- Other info: Ideal for proactive individuals who thrive in fast-paced environments.
- Why this job: Be part of a dynamic team that delivers excellent service and drives continuous improvement.
- Qualifications: Strong organisational skills, attention to detail, and effective communication abilities.
The predicted salary is between 21150 - 25850 £ per year.
At Hunter Douglas, we are looking for a proactive and organised Despatch Administrator to join our team at our Glaisdale site.
This is a fast paced and varied role where you will play a key part in ensuring customer orders are processed, invoiced, and dispatched accurately and on time.
Working closely with internal departments, external suppliers, and delivery drivers, you will help maintain the smooth day to day operation of our distribution network.
This role is ideal for someone who enjoys problem solving, has excellent attention to detail, and thrives in an environment where meeting deadlines and delivering great service are essential.
Key Responsibilities
- Ensure all customer orders are invoiced, processed, and dispatched accurately.
- Respond to customer and operational queries via phone, email, and face to face communication, ensuring timely resolution.
- Liaise daily with internal departments, delivery drivers, and third party vendors to support efficient operations.
- Produce and maintain reports to monitor departmental performance, volumes, and key trends.
- Maintain accurate records, spreadsheets, and databases, including tracking product movements and external storage activity.
- Support the Despatch Administration Supervisor in achieving departmental targets and KPIs.
- Authorise the release of remade products whilst maintaining quality standards.
- Assist with the management of external storage processes and agreements.
- Identify opportunities for continuous improvement and support process enhancements.
- Always Ensure compliance with company Health & Safety policies and procedures.
- What We Are Looking For
- We are looking for a highly organised and motivated individual who can work effectively in a busy distribution environment.
- Previous experience in an administrative or office based role.
- Strong communication skills with the ability to build positive working relationships at all levels.
- Good working knowledge of Microsoft Office, particularly Excel and Word.
- Experience of analysing information and producing reports.
- Excellent attention to detail and strong organisational skills.
- The ability to prioritise workload and work to tight deadlines.
- Strong problem-solving skills and a proactive approach to resolving issues.
- SAP experience (desirable but not essential).
- A collaborative team focused approach with a positive attitude.
Why Join Us?
As part of Hunter Douglas, a global market leader in window coverings, you will join a business that values innovation, collaboration, and continuous improvement.
We are committed to creating an inclusive workplace where everyone feels valued, supported, and empowered to succeed.
We understand that there is no "one size fits all" approach, and we are dedicated to ensuring every colleague feels comfortable being their authentic self at work.
If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
Join us and become part of a team that plays a vital role in delivering excellent service to our customers every day.
Despatch Administrator employer: Hunter Douglas Retail UK Limited
Hunter Douglas Retail UK Limited is an excellent employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee development, you will have ample opportunities to grow your skills and advance your career while working in a supportive culture that values continuous improvement and teamwork. Located in the UK, our commitment to excellence in supply chain management ensures that you will play a vital role in delivering quality products to our customers.
Contact Details:
Hunter Douglas Retail UK Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Despatch Administrator
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Hunter Douglas Retail UK Limited and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Hunter Douglas Retail UK Limited!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Hunter Douglas Retail UK Limited keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Despatch Administrator
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Hunter Douglas Retail UK Limited:This is your chance to really connect with the team at Hunter Douglas Retail UK Limited. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Hunter Douglas Retail UK Limited
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Hunter Douglas Retail UK Limited.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Hunter Douglas Retail UK Limited that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Hunter Douglas Retail UK Limited. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
