At a Glance
- Tasks: Provide top-notch tech support to traders in a fast-paced trading environment.
- Company: Join an elite FinTech firm in the heart of London.
- Benefits: Competitive salary, performance bonuses, and opportunities for professional growth.
- Other info: Dynamic role with rotating shifts and exposure to cutting-edge trading technologies.
- Why this job: Make a real impact on trading operations while honing your technical skills.
- Qualifications: Experience in Trade Floor Support and strong technical knowledge of Windows and Active Directory.
The predicted salary is between 60000 - 75000 £ per year.
My client are seeking a talented Desktop Support Engineer with strong Trade Floor Support experience to join their team in London. You will be an experienced Engineer, used to working in high-pressure Trading environments, working quickly to resolve incidents where every second counts. This is an office-based role designed for those who thrive on the energy of a live trading floor.
This position requires a high level of technical proficiency and the ability to maintain composure under pressure. Engineers work rotating shifts between 7am–7pm on a fortnightly basis to ensure full coverage of the trading day, providing end-to-end support for the firm's elite user base.
Key responsibilities include:
- Providing white-glove technical support directly to traders and high-profile stakeholders on the trade floor.
- Rapidly resolving hardware and software incidents to minimize downtime in a high-stakes environment.
- Managing and troubleshooting Windows 10/11 workstations and the Microsoft Office Suite.
- Maintaining user accounts and permissions via Active Directory and group policies.
- Deploying software and updates using SCCM / MECM to ensure a standardized desktop environment.
- Supporting critical market data applications (Bloomberg, Reuters, etc.) and VDI/Citrix environments.
- Managing mobile devices and VoIP/telephony systems used by the trading teams.
Requirements:
- Proven experience in Trade Floor Support within a financial or fast-paced corporate environment.
- Deep technical knowledge of Windows 10/11 and Active Directory.
- Proficiency with SCCM / MECM for deployment and desktop management.
- Hands-on experience supporting Market Data Applications (e.g., Bloomberg).
- Familiarity with Citrix / VDI and VoIP technologies.
- Ability to work rotating shifts (7am-7pm) and remain office-based.
- Desirable: SQL knowledge, advanced Trading Applications experience, or VBA scripting skills.
What’s on Offer:
- Elite FinTech Exposure: Work at the heart of London’s financial district for a premier firm.
- Competitive Compensation: Strong base salary (£60k-£75k) with a performance-linked bonus.
- Fast-Paced Environment: A role where your technical skills directly impact the firm's trading capabilities.
- Professional Growth: Opportunities to deepen your expertise in specialized trading tech and market data.
If you are interested in this Desktop Support / Trade Floor Support Engineer position and meet the above requirements, please apply immediately.
Trade Floor Desktop Support Engineer – Fast-Paced FinTech (London) employer: Hunter Bond
Join a premier FinTech firm located in the heart of London’s financial district, where you will thrive in a fast-paced environment that values your technical expertise and quick problem-solving skills. With competitive compensation and performance-linked bonuses, this role offers not only immediate impact on trading capabilities but also significant opportunities for professional growth in specialized trading technologies. Experience a dynamic work culture that embraces the energy of a live trading floor, making every day both challenging and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Floor Desktop Support Engineer – Fast-Paced FinTech (London)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky technical interviews! Brush up on your Windows 10/11 knowledge and be ready to troubleshoot on the spot. Practising common scenarios can help you shine when it counts.
✨Tip Number 3
Showcase your passion for the fast-paced environment! During interviews, share examples of how you've thrived under pressure and resolved issues quickly. This will demonstrate that you're the perfect fit for a trading floor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Trade Floor Desktop Support Engineer – Fast-Paced FinTech (London)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your Trade Floor Support experience and technical skills. We want to see how your background aligns with the fast-paced environment of a FinTech firm, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm for the industry and a clear understanding of the challenges faced on a trading floor.
Showcase Your Technical Skills:Be specific about your technical proficiencies, especially with Windows 10/11, Active Directory, and SCCM/MECM. We’re looking for candidates who can hit the ground running, so make sure these skills are front and centre in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on joining our dynamic team!
How to prepare for a job interview at Hunter Bond
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows 10/11 and Active Directory. Be ready to discuss how you've resolved issues in high-pressure environments before, as this role demands quick thinking and expertise.
✨Understand the Trading Floor Dynamics
Familiarise yourself with the fast-paced nature of a trading floor. Research how traders operate and the critical applications they rely on, like Bloomberg and Reuters. This will help you demonstrate that you understand their needs and can provide the white-glove support they expect.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life scenarios. Think about past experiences where you had to troubleshoot under pressure. Practising these responses will help you articulate your problem-solving skills effectively during the interview.
✨Show Enthusiasm for the Role
Let your passion for technology and the finance sector shine through. Talk about why you want to work in a FinTech environment and how you thrive in high-energy settings. This enthusiasm can set you apart from other candidates.
