Trading Infrastructure Support (TIS) Tech Lead
Client: FinTech
Salary: Up to £200k Comp
Location: London (global lead)
We're partnering with a leading global investment firm to hire a hands-on Trading Infrastructure Support Tech Lead to oversee a distributed support function across EMEA, APAC, and the Americas.
This is a leadership role for someone who enjoys staying close to technology while driving operational excellence, automation, and team performance in a fast-paced trading environment.
What You'll Do
- Lead and coordinate a global 24x5 support team, including on-call rotations
- Ensure high availability and performance of critical trading infrastructure and platforms
- Define and improve support processes, SLAs, and operational best practices
- Drive automation, tooling, and self-service capabilities with engineering teams
- Own major incident management and recovery, minimising business impact
- Identify inefficiencies and continuously optimise workflows and operations
- Mentor and develop a high-performing technical support team
Qualifications
- Strong hands-on Linux/Unix administration experience (RHEL/CentOS/OEL preferred)
- Proven experience leading technical or infrastructure support teams
- Solid understanding of CI/CD, automation, and modern infrastructure practices
- Experience with tools such as Ansible, Puppet, or Chef
- Good knowledge of networking fundamentals (TCP/IP, multicast, packet analysis, time sync protocols)
- Familiarity with storage systems (e.g., NFS; GPFS is a plus)
- Excellent troubleshooting, communication, and organisational skills
- Ability to operate effectively in a high-pressure, time-sensitive environment
- Degree in Computer Science, Engineering, or related field (or equivalent experience)
- ITIL knowledge is advantageous
Sells
- Work in a globally distributed, high-impact environment
- Blend of leadership and hands-on technical ownership
- Opportunity to shape tooling, automation, and support strategy
- Exposure to mission-critical trading systems
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Site Reliability Engineer (Global Lead) - HFT - £220,000 + Bonus employer: Hunter Bond
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