My client are looking for a talented and motivated individual to oversee all First Line of Defense\’ regulatory operations for the business, managing their Complaints function. You\’ll also take responsibility for dealing with high level/FOS complaints and managing them end to end, maintaining their internal FOS and ADR logs, collating reporting for management and Partners and supporting with additional tasks and duties as required. This is an amazing opportunity to work in a growing organisation, with a high performing and supportive team. Strong background in handling FOS complaints and working with the Financial Ombudsman. Previously worked/lead a Complaints function Excellent + bonus + good package Location: London (good work from home options available) If you are interested in this Complaints Manager position and meet the above requirements please apply immediately. …
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Hunter Bond Recruiting Team