At a Glance
- Tasks: Oversee service integration and performance management across multiple IT service suppliers.
- Company: Leading banking client with a focus on innovation and collaboration.
- Benefits: Competitive salary up to £120,000, bonus, and flexible work options.
- Other info: Great opportunity for career growth and leadership in a collaborative setting.
- Why this job: Drive impactful service improvements in a dynamic financial services environment.
- Qualifications: Strong IT Service Management experience in multi-supplier settings required.
The predicted salary is between 63000 - 77000 £ per year.
My leading Banking client are looking for a talented and motivated individual to take responsibility for end-to-end service integration and performance management across a portfolio of IT services delivered by multiple suppliers and providers, ensuring consistent delivery, control and accountability across multiple suppliers and regions.
- Owning the end-to-end service outcome across multiple suppliers and service providers.
- Driving cross-supplier collaboration, issue resolution and service improvement activities.
- Holding suppliers accountable for service performance and service improvement commitments.
- Leading service reviews, governance forums and executive reporting.
- Acting as the single point of coordination when issues, risks or dependencies span multiple teams, suppliers or regions.
Strong experience in IT Service Management within a multi-supplier environment. SIAM, Service Integration, Service Management, Managed Services, Supplier Governance or Vendor Management. Experience leading cross-supplier governance and service review forums. ITIL. Previously worked in Financial Services is highly desirable.
Salary: Up to £120,000 + bonus + package
Location: London (good work from home options available)
If you are interested in this Service Integration Manager position and meet the above requirements please apply immediately.
Service Manager - Performance Management in London employer: Hunter Bond
Join our leading bank, where we prioritise employee growth and a collaborative work culture. As a KYC CLM AVP in London, you'll benefit from flexible working options and the chance to lead a dynamic team in a high-growth area, driving meaningful improvements in client experience and operational efficiency. We are committed to fostering an environment that encourages innovation and professional development, making us an excellent employer for those seeking a rewarding career in banking.
